System File Corruption After Windows Update

Byz1453

New Member
I recently had to restore my notebook to factory conditions to take care of some malware. The restoration worked perfectly and my computer was up and running. After opening Windows, I downloaded and installed the Google Chrome browser and installed or uninstalled nothing else.

This morning, however, I woke up to find a Bad Image error on one of my system32 files. The only changes my system underwent between the system restoration was the downloading and installation of an update bundle for Windows Vista and the download and installation of Google Chrome.

I searched for the problem online and found only one tech forum in which a similar problem occured. One of the admins suggested to the original poster that the windows update "reacted badly" to some software on the computer and "instead of damaging windows, it damaged the system".

I ran and sfc/scannow, 100% Verification in which the files were detected but could not be repaired.

This is not the first time this has happened. A few months ago, another Bad Image error caused me to have no sound on my notebook, this too immediately following an update.

Any solutions/similar cases out there?
 

My Computer

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Keyboard
    Dell Bluetooth
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
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