OS is Vista Home Premium. Windows Update fails when trying to install KB980248. I can download the Update KB980248 manually, but the installation fails. The error code is 80070020.
Update KB980248 failed error code 80070020
- Thread starter aftermath
- Start date
Happy Holidays
The error indicates that the process is being used by another program
Perform a clean boot to determine the source of the other use.
http://support.microsoft.com/kb/929135
The above procedure should solve your problem. If it does not and you are certain that you follwed the procedure correctly, try these methods. Ask about method 1, above if you have questions, it should work
How do I reset Windows Update components?
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
Cannot Update Windows using Windows Update
If it were my computer I would turn off the firewall and anti virus to start. I feel that one of these two are the problem
The error indicates that the process is being used by another program
Perform a clean boot to determine the source of the other use.
http://support.microsoft.com/kb/929135
The above procedure should solve your problem. If it does not and you are certain that you follwed the procedure correctly, try these methods. Ask about method 1, above if you have questions, it should work
How do I reset Windows Update components?
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
Cannot Update Windows using Windows Update
If it were my computer I would turn off the firewall and anti virus to start. I feel that one of these two are the problem
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics Card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Keyboard
- Dell USB
- Mouse
- Dell USB 4 button optical
- Other Info
- DSL provided by ATT
Thank you. The problem that I asked about exists on my son's computer and not mine. When I get access to his computer, I will give your suggestions a try and report back. Merry Christmas.
My Computer
Merry Christmas
Try to disable the AV and Firewall. I think that the problem
if it does not work
try the clean boot
if that does not work go with the other suggestions
Take care
Try to disable the AV and Firewall. I think that the problem
if it does not work
try the clean boot
if that does not work go with the other suggestions
Take care
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics Card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Keyboard
- Dell USB
- Mouse
- Dell USB 4 button optical
- Other Info
- DSL provided by ATT