Issues installing SP2

croddy · Dec 24, 2010

After a year and a half of having SP1 installed, I decided to update to SP2. Two months ago, I had used vsp1cln.exe in order to clean up my winsxs folder, and was aware that I wouldn't be able to uninstall SP1. Two months ago I had no need to update to SP2, but times have changed. Is it possible to still update to SP2, or will I have to reformat?

richc46 · Dec 24, 2010

Merry Christmas.
That vsplcln was a clean up tool to get rid of the excess of the sp1 install. I do not think that you will have a problem with sp2. Give it a try, worst case scenario you will have to do a clean install of sp1 again.
Vista SP2 Compcln.exe and Other Notable Changes in Service Pack 2 - KezNews.com
http://blogs.techrepublic.com.com/itdojo/?p=1060

croddy · Dec 24, 2010

I have tried installing SP2 twice; first time I had received the error 0x80070422. After a quick search I found a possible fix for it at Error message when you try to install updates by using the Windows Update Web site or the Microsoft Update Web site: "0x80070422". After 'repairing', I tried to install SP2 once again and failed. I'll try to reinstall SP1 to see if that changes anything

richc46 · Dec 24, 2010

Based upon what I know and the links I gave you there should not be a problem because of that, anyway.

croddy · Dec 24, 2010

I read both of those sites. Techrepublic says that you can't uninstall SP1 after using the clean up. I tried to uninstall SP1, but was not able to since there were no updates (under programs and features) to uninstall. I also tried to install SP1, but was given the message that SP1 is already installed.

richc46 · Dec 24, 2010

After you used the clean up tool, you can no longer remove sp1
and yes
If you have it already you cannot install again.

Everything, so far, is the way it should be.

croddy · Dec 25, 2010

After doing some more digging/searching, it seems that the real issue I'm having is with windows update. It doesn't seem to want to download any updates, and is constantly giving me the error 80070422: Windows update has encountered an unknown error. I've read other forums, tried a variety of different things (deleting wu- .dll's, deleting temporary update files, malware/spyware/virus scans) and still can't get it to update. BITS is set to manual, Event log is automatic, Windows update is (started) and set to automatic. Any other suggestions?

croddy · Dec 25, 2010

Well I finally solved the problem. Out of all of the troubleshooting guides I read, even some from microsoft, there is a service called Windows Module Installer that was disabled. None of the troubleshooting methods recognized Windows Module Installer as being part of windows update; after enabling this service I had no issues with installing SP2, and I have no issues with windows update anymore.

niemiro · Dec 26, 2010

croddy said:
Well I finally solved the problem. Out of all of the troubleshooting guides I read, even some from microsoft, there is a service called Windows Module Installer that was disabled. None of the troubleshooting methods recognized Windows Module Installer as being part of windows update; after enabling this service I had no issues with installing SP2, and I have no issues with windows update anymore.

Hello!

Excellent work! Well done!

For future readers, have a look at these two error codes. Look at the winerror.h part:

Code:

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\Richard>err 80070424
# as an HRESULT: Severity: SUCCESS (0), Facility: 0x4c5, Code 0xc718
# as an HRESULT: Severity: FAILURE (1), Facility: 0x7, Code 0x424
# for hex 0x424 / decimal 1060 :
  RMON_RESTYPE_BAD_TABLE                                        clusvmsg.h
  SQL_1060_severity_15                                          sql_err
# The number of rows in the TOP clause must be an integer.
  ERROR_SERVICE_DOES_NOT_EXIST                                  winerror.h
# The specified service does not exist as an installed
# service.
# 3 matches found for "80070424"

C:\Users\Richard>err 80070422
# as an HRESULT: Severity: SUCCESS (0), Facility: 0x4c5, Code 0xc716
# as an HRESULT: Severity: FAILURE (1), Facility: 0x7, Code 0x422
# for hex 0x422 / decimal 1058 :
  RMON_CANT_LOAD_RESTYPE                                        clusvmsg.h
  JET_wrnNoIdleActivity                                         esent98.h
# /* No idle activity occured */
  SQL_1058_severity_15                                          sql_err
# Cannot specify both READ_ONLY and FOR READ ONLY on a cursor
# declaration.
  ERROR_SERVICE_DISABLED                                        winerror.h
# The service cannot be started, either because it is
# disabled or because it has no enabled devices associated
# with it.
# 4 matches found for "80070422"

C:\Users\Richard>

80070424: ERROR_SERVICE_DOES_NOT_EXIST
80070422: ERROR_SERVICE_DISABLED

For both of these errors, refer to this tutorial: http://www.vistax64.com/tutorials/258701-windows-update-error-80070424-a.htmlError 80070424 will likely require you to complete more of the tutorial before a fix is reached, but both are likely fixed by that tutorial.

Good luck!

Richard

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