Yet another update not running thread

[Cycling Lemur]

But this one is a little different.

One of my colleague's laptop, running Vista 32 SP2. Windows Update says "Windows is up to date", yet updates last installed is "4/29/2010", almost one year ago to date. And when checking for new updates, it says there are no new updates.

Any idea what could be going on? And more important, how to fix it?

Thanks

[The Howling Wolves]

Here's where I would start..
Date and Time - Change
so often we overlook the simplest things...been there and done that.

[Cycling Lemur]

The date and time are correct in the computer. That is not the issue.

[The Howling Wolves]

The date and time are correct in the computer. That is not the issue.

I figured that but you have to start somewhere.
Be back soon.

[The Howling Wolves]

Try…
1. Go to
cntrl panel
network and internet
internet options
security (top second tab)
and set securty level to custom adjust all active x to ether prompt or enabled and you should be able to get updates working…

Your AV may have something to do with this problem also.
See if you can disable AV and then go to updates.

[niemiro]

Hello, and welcome to the Vista Forums!

I know the cause! It is not something necessarily obvious, but when you deal with enough of these threads, you find out these things.

What has happened is that you have had a Service Pack blocked. All updates which could be installed prior to the Service Pack have been installed, but the Service Pack, and then all subsequent updates have not arrived.

Microsoft have published lists of reasons why you are not offered the Service Pack. You work down the list, and find and fix the cause. However, Vista has two Service Packs (and I bet you don't have them both) and the lists for each are subtly different.

Press the Windows Key + R, and type in winver and press enter. Take me a screenshot of winver: Screenshots and Files - Upload and Post in Vista Forums

Now, if you can (and don't worry if you can't) use the winver Window to find out which Service Pack you are missing (it will say:

Version 6.0 (Build 6000)
Version 6.0 (Build 6001: Service Pack 1)
Version 6.0 (Build 6002: Service Pack 2)

I want to know which Service Pack you are missing.

Now start to work through this webpage: Windows Vista and Windows Server 2008 service packs are not available for installation through Windows Update

It is hard though. Ask as many questions as required.

The very best of luck!

Richard