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  1. #1

    Join Date : Jan 2010
    Posts : 5
    vista home
    Local Time: 10:36 AM



    I have mcafee installed and it stopped working, while chatting to one of their techs, they noticed that windows is not updating and I get the error 80070663 Windows update encountered an error.

    Does anyone know of a fix for this?



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  3. #2
    tom982's Avatar


    Join Date : Mar 2010
    Posts : 3,642
    Windows 8.1 Pro x64
    Local Time: 04:36 PM
    uk uk england


    Re: 80070663

    Hello stev35555 and welcome to the forums

    On this page you will see a Fix It button, download and run that


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  4. #3

    Join Date : Jan 2010
    Posts : 5
    vista home
    Local Time: 10:36 AM

      Thread Starter

    Re: 80070663

    Thanks for your help but it didn't work. It downloaded and installed ok but the problem is still there. Any other ideas would be most welcome.

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  5. #4
    richc46's Avatar

    BSOD Squad

    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,840
    Windows 7 SP1 x64
    Local Time: 11:36 AM
    usa us connecticut

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  6. #5


    Join Date : Dec 2009
    Posts : 3,375
    Vista Home Premium x86 SP2
    Local Time: 05:36 PM
    uk european union


    Re: 80070663


    Interesting error code!

    C:\Users\Richard>err 80070663
    # as an HRESULT: Severity: SUCCESS (0), Facility: 0x4c5, Code 0xc807
    # as an HRESULT: Severity: FAILURE (1), Facility: 0x7, Code 0x663
    # for hex 0x663 / decimal 1635 :
      ERROR_PATCH_PACKAGE_OPEN_FAILED                               winerror.h
    # This patch package could not be opened.  Verify that the
    # patch package exists and that you can access it, or contact
    # the application vendor to verify that this is a valid
    # Windows Installer patch package.
    # 1 matches found for "80070663"
    Please download and install the System Update Readiness Tool, as given in the links by @richc46 above, and then please copy the C:\Windows\Logs\CBS folder to your Desktop, right click on it > Send to > Compressed (zipped) folder, and upload the new file which is created on your Desktop here.

    Thanks a lot!


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