1.    23 May 2011 #1
    Join Date : Jan 2010
    Posts : 5
    vista home
    Local Time: 07:46

    80070663


    HI,

    I have mcafee installed and it stopped working, while chatting to one of their techs, they noticed that windows is not updating and I get the error 80070663 Windows update encountered an error.

    Does anyone know of a fix for this?

    Thanks

    Steve
      My System SpecsSystem Spec

  2.    23 May 2011 #2
    Join Date : Mar 2010
    England
    Posts : 3,642
    Windows 8.1 Pro x64
    Local Time: 14:46
    uk uk england

     

    Re: 80070663


    Hello stev35555 and welcome to the forums

    http://go.microsoft.com/?linkid=9748992

    On this page you will see a Fix It button, download and run that

    Tom
      My System SpecsSystem Spec

  3.    23 May 2011 #3
    Join Date : Jan 2010
    Posts : 5
    vista home
    Local Time: 07:46


      Thread Starter

    Re: 80070663


    Thanks for your help but it didn't work. It downloaded and installed ok but the problem is still there. Any other ideas would be most welcome.
      My System SpecsSystem Spec

  4.    23 May 2011 #4
    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 20,068
    Windows 7 SP1 x64
    Local Time: 09:46
    usa us connecticut

     
      My System SpecsSystem Spec

  5.    23 May 2011 #5
    Join Date : Dec 2009
    Posts : 3,375
    Vista Home Premium x86 SP2
    Local Time: 14:46
    uk european union

     

    Re: 80070663


    Hello!

    Interesting error code!

    Code:
    C:\Users\Richard>err 80070663
    # as an HRESULT: Severity: SUCCESS (0), Facility: 0x4c5, Code 0xc807
    # as an HRESULT: Severity: FAILURE (1), Facility: 0x7, Code 0x663
    # for hex 0x663 / decimal 1635 :
      ERROR_PATCH_PACKAGE_OPEN_FAILED                               winerror.h
    # This patch package could not be opened.  Verify that the
    # patch package exists and that you can access it, or contact
    # the application vendor to verify that this is a valid
    # Windows Installer patch package.
    # 1 matches found for "80070663"
    
    C:\Users\Richard>
    Please download and install the System Update Readiness Tool, as given in the links by @richc46 above, and then please copy the C:\Windows\Logs\CBS folder to your Desktop, right click on it > Send to > Compressed (zipped) folder, and upload the new file which is created on your Desktop here.

    Thanks a lot!

    Richard
      My System SpecsSystem Spec


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