Hello,

My PC is an HP Pavillion dv6500 notebook with Vista Home Premium 32-bit SP1. In trying to upgrade to SP2 (and failing), I realized that my Windows Update was not updating anymore...neither automatically nor manually. After some patching and restarting, some files have successfully downloaded while others are still not. For each one of these files that don't download, I get the error 80070490. The same error is given when I tried to update my PC to SP2 with a manual download from the Microsoft site.



I suspect that this error is due to corruption from some malware that I got rid of many months ago. Most forums said the easiest solution is to repair Windows or do a system restore, but Windows was pre-loaded on my comp and I don't have the CD, so that is not an option...and I do not have a restore point prior to the corruption. I have tried stopping and restarting Windows Update to no avail. I've also performed the System Update Readiness Scan, but it did not fix all of the errors. The checkSUR log of my errors is given in the post immediately below this one.

Can anyone help with this? It seems that as I browse the forums that this error is tough to get rid of and each case has its own separate solution.

Checking System Update Readiness.
Binary Version 6.0.6002.22574
Package Version 12.0
2011-06-24 02:07

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS Registry Error 0x80070002 Package_13_for_KB936330~31bf3856ad364e35~x86~~6.0.1.18000 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_13_for_KB936330~31bf3856ad364e35~x86~~6.0.1.18000 failed to get Visibility
(f) CBS Registry Error 0x80070002 Package_1_for_KB976325~31bf3856ad364e35~x86~~8.0.1.1 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_1_for_KB976325~31bf3856ad364e35~x86~~8.0.1.1 failed to get Visibility
(f) CBS Registry Error 0x80070002 Package_209_for_KB970430~31bf3856ad364e35~x86~~6.0.1.6 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_209_for_KB970430~31bf3856ad364e35~x86~~6.0.1.6 failed to get Visibility
(f) CBS Registry Error 0x80070002 Package_211_for_KB970430~31bf3856ad364e35~x86~~6.0.1.6 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_211_for_KB970430~31bf3856ad364e35~x86~~6.0.1.6 failed to get Visibility
(f) CBS Registry Error 0x80070002 Package_3_for_KB936330~31bf3856ad364e35~x86~~6.0.1.18000 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_3_for_KB936330~31bf3856ad364e35~x86~~6.0.1.18000 failed to get Visibility
(f) CBS Registry Error 0x80070002 Package_6_for_KB936330~31bf3856ad364e35~x86~~6.0.1.18000 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_6_for_KB936330~31bf3856ad364e35~x86~~6.0.1.18000 failed to get Visibility
(f) CBS Registry Error 0x80070002 Package_7_for_KB936330~31bf3856ad364e35~x86~~6.0.1.18000 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_7_for_KB936330~31bf3856ad364e35~x86~~6.0.1.18000 failed to get Visibility
(f) CBS Registry Error 0x80070002 Package_8_for_KB936330~31bf3856ad364e35~x86~~6.0.1.18000 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_8_for_KB936330~31bf3856ad364e35~x86~~6.0.1.18000 failed to get Visibility

Summary:
Seconds executed: 5477
Found 837 errors
Fixed 821 errors
CBS Registry Error Total count: 16
CSI Store Directory Missing Total count: 821
Fixed: CSI Store Directory Missing. Total count: 821
(w) Unable to read Event Log 0x00000017 System

Thanks for the quick reply. I'll let you know how it goes...

I tried the SFC scan and there were still some errors. It looks like I will have to buy a Vista disc.

Thanks for your help.