Computer with Vista 64bit Crashes probably caused by upgrade to IE9

dennisian386

New Member
I have a sony vaio VGN-FW378J laptop which runs in Windows Vista Home Premium 64 bit. My problem seems to have started when I installed several windows updates which included windows essentials 2011, IE9 and others. Service Pack 2 was already installed prior to installing the said updates. My laptop freezes very often since then and it happens almost everytime I use the internet explorer. The screen turns black and I cannot do anything else but reboot my computer. I was thinking that it was with my graphics card or my monitor but i noticed later that even the sound freezes too. What I did was to recover my entire system and it did solve the problem until windows update updated/upgraded features like windows essentials, IE & etc. again. I'm not actually using windows essentials except for the messenger but i do use IE all the time. I tried to unistall the update for IE and reverted it back to IE8 and my computer has stopped crashing for two days now. So I'm assuming that it was really IE9 that was causing my problem. was it? Is there any remedy, say patch to solve the issue?

Any comment will be appreciated. Thanks
 

My Computer

System One

  • Manufacturer/Model
    SONY Vaio VGN-FW378J
    CPU
    Intel Core 2 Duo P8600 @ 2.40 GHz
    Memory
    4 GB
    Graphics Card(s)
    ATI Mobility Radeon HD 3650
    Sound Card
    ATI HDMI Audio
    Monitor(s) Displays
    Generic Pnp Monitor (1080 x 1920 p)
Welcome
A question to us of "Is IE9 causing my crashes" causes us to answer it is possible.
I do have several suggestions
Continue to use IE8, many do, not only because of problems but beause it is preferred
or
Use another broswer such as Firefox or Chrome or one of many others.
or
You can try to repair, make a clean boot and if you do not have problems use the instructions to determine the cause.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
If you have addons included with IE9, you can remove them as a test.
See step One, for both Vista and Seven
Troubleshooting Internet Explorer Issues - Windows 7 Forums
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
thanks a lot rich.. i think i better use IE8 for now as you have suggested. i can also try to do the repair/clean boot to see if it can solve the issue with IE9.. i really appreciate your comments. thanks again :D
 

My Computer

System One

  • Manufacturer/Model
    SONY Vaio VGN-FW378J
    CPU
    Intel Core 2 Duo P8600 @ 2.40 GHz
    Memory
    4 GB
    Graphics Card(s)
    ATI Mobility Radeon HD 3650
    Sound Card
    ATI HDMI Audio
    Monitor(s) Displays
    Generic Pnp Monitor (1080 x 1920 p)
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