Windows-Update service is not active

V

VistaExplorer

Member
Hey Everybody,

Currently I am having a lot of trouble with my computer. I thought it would be clever to run windows updates, until I got the following message:

'Windows update cannot currently check for updates because the service is not running. You may need to restart your computer'.

I have restarted my computer multiple times (many of them weren't done by me, as my computer suddenly shut down after this message: Check the Security of your computer')

When I go into the control panel and security option, everything is enabled, so I don't know what the problem is.


Important info:

- System: 32 bit
- Processor: Intel(R) Pentium (R) Dual CPU T2390 @ 1.86 GHz 1.87 GHz
- Security System: Comodo Anti-Virus

I tried this already:
- Restarting Computer --> no effect
- Go to services to check if the Windows Update is starting up automatically (delayed) and if it's activated --> no effect
- Go to the security option in control panel to check if everything is acitvated --> everything activated, still getting the same message, computer shuts down randomly.

I'm very desperate, does anybody know what to do?

Sincererly
VistaExplorer

P.S. I got the message to check the security of my computer while I was writing this thread, and it shut down... just 10 minutes after the last shutdown...
 

My Computer

System One

Hello, you may want to do some hardware tests : Diagnostics I would start out doing a memory test , then I would do the hard drive diagnostic .
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    PS/2 Compatible Mouse
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
Hello VistaExplorer,

You might also see if using OPTION TWO in the tutorial below to reset and reregisters Windows Update may be able to help. :)

Windows Update - Reset - Windows 7 Forums

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Thank you very much for both of your quick answers!

I was hoping to solve the problem without rebooting my computer. I will check out both of your solutions right now.
 

My Computer

System One

I threw in the Diagnostic link because of your other Thread you have going on, just a thought for you .
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    PS/2 Compatible Mouse
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
Shawn's solution didn't seem to help, I still can't find updates.

Yard Dog said:
I threw in the Diagnostic link because of your other Thread you have going on, just a thought for you .
Click to expand...

When I read the steps, it said somewhere to boot from a cd. I've got a CD with Hiren's Boot program, but booting won't help me now, because I'm not the only one using htis laptop.
 

My Computer

System One

VistaExplorer said:
Shawn's solution didn't seem to help, I still can't find updates.

Yard Dog said:
I threw in the Diagnostic link because of your other Thread you have going on, just a thought for you .
Click to expand...

When I read the steps, it said somewhere to boot from a cd. I've got a CD with Hiren's Boot program, but booting won't help me now, because I'm not the only one using htis laptop.
Click to expand...

The diagnostics require you to make a bootable dvd to use to run the diagnostic is what that is about, For example , to run a hard drive test, you would make the applicable dvd per instructions for the type of hard drive you have. If you are not concerned about your hardware working properly , then do not worry about running such test, but, in my opinion , you have so many issues , it would seem as if your RAM or Hard drive have issues preventing your software from working properly, Just a thought for you .
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    PS/2 Compatible Mouse
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
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