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Vista Update not working after factory restore

  1. #1



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    Join Date : Jun 2012
    Posts : 1
    Vista Home Premium 64bit
    Local Time: 06:45 PM

    Vista Update not working after factory restore

    I have a HP Pavilion dv5 laptop and I just replaced the hard drive because it would not allow me to do and update to get the latest version of Windows Life Messenger. It required the Windows Platform update and after being downloaded, it would undo the installation at start up, saying it did not install correctly and was rolling over the installation. I tried several times and nothing happens. So, I put the factory restore DVDís. It seemed fined until the computer start looping to the black screen with the options: Start Windows Normally, Start in Safe Mode, Last Good Knows Configuration and so on. Every option I choose it looked like it was going to work and them I got the famous Blue Screen of Death. With that, I got to the conclusion that the hard drive was dead, so I replace it and again I used the factory DVDís to restore to factory settings. After all was done I started to put my softwares back one by one and Trend Micro Security asked for a Vista Security Pack 2. I tried to go to Start>Windows Update and nothing happened; the windows explorer froze and stopped responding. So, I got it manually installed and it did successfully, however I still cannot upgrade anything else. Every time I click Start>Windows Update it freezes and stops responding. I will not work at all.
    Doing a System restore will not do anything I suppose since everything is blank, no restore point only before installing Vista SP2, and by that time Windows Update did not work as well. I assume it cannot be a virus because the computer is clean.
    Does anyone have any solution for my problem?

      My System SpecsSystem Spec

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  3. #2
    tom982's Avatar

    ٩(͡๏̯͡๏)۶




    Join Date : Mar 2010
    England
    Posts : 3,642
    Windows 8.1 Pro x64
    Local Time: 02:45 AM
    uk uk england

     

    Re: Vista Update not working after factory restore

    Hello psychson and welcome to the forums

    Try running the MS FixIt found here:

    How do I reset Windows Update components?

    Tom

      My System SpecsSystem Spec


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