Hi,

As a suggestion: -

First, would you go to http://microsoft.com/genuine and click the Validate Windows button.

If it Validates as Non-Genuine please post here th exact information that page provides. (including error messages, directions to fix the issue and so on)

If the Online Validation does not resolve the issue, please try the below steps:

1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select 'Run as Administrator'
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection servive may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically. (If you need to reactivate, please do so by Phone).

Hello sbanyai and welcome to the forums

You mentioned that you ran the System Update Readiness Tool (SURT), could you upload the log for us please?

C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom

That's great news! Good job for fixing this yourself. Thanks for sharing the solution!

No worries I saw this thread was unanswered so I thought I would try to help out.

Tom