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Problem after comp shuts down during update
  1. #1



    Newbie
    Join Date : Sep 2012
    Posts : 3
    Windows Vista x64
    Local Time: 12:28 AM

    Problem after comp shuts down during update

    My computer was doing an update a couple of days ago and it over heated or something and shut itself off in the middle of the update. I do not have a recovery disk or an installation disk, or a disk of any sort and can't use one anyway as the cd tray doesn't work. Now the comp just starts up and goes to a black screen and stays there. Tried in safe mode too and same problem.



    I tried a system restore and startup repair and neither fixed the problem.

    We put another comps hard drive in that is running Vista 32 bit (the one with problems is 62 bit) and it's ok.

    Is there any way to fix the other hard drive other than a cd? Is it possible to use the 32 bit to somehow fix the one that's messed up? We can get into the files on the 62 bit with the 32 bit.

    I'm going bonkers trying to fix this! Thanks for any help.

      My System SpecsSystem Spec

  2. #2
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,261
    Windows 7 SP1 x64
    Local Time: 02:28 AM
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    Re: Problem after comp shuts down during update

    If you cant get into safe mode, it may be easier to rensitall, I can help you.
    Do you have stuff that you want to save?
    but just to be sure try this first.
    If you create a recovery DVD, you may be able to boot to recovery options
    Create Recovery DVD.
    Hard Disc Controller must be set to IDE in BIOS and Bios must be set to boot from the CD Boot Priority - Change

    The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
    System Recovery Options. Choose an option tht will not cause you to lose your stuff.

    If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

    If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
    Special Thanks Given to Seven Forums.

      My System SpecsSystem Spec

  3. #3



    Newbie
    Join Date : Sep 2012
    Posts : 3
    Windows Vista x64
    Local Time: 12:28 AM


      Thread Starter

    Re: Problem after comp shuts down during update

    Thank you Richard, but I can't use a cd as the cd tray doesn't work. Would it work using an external hard drive or flash drive?

      My System SpecsSystem Spec

  4. #4
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,261
    Windows 7 SP1 x64
    Local Time: 02:28 AM
    usa us connecticut

     

    Re: Problem after comp shuts down during update

    You can use a flash/usb driver. Its done the same way with Windows Seven
    But you must set the computer to boot from the Finger drive.
    Boot Priority - Change

      My System SpecsSystem Spec

  5. #5



    Newbie
    Join Date : Sep 2012
    Posts : 3
    Windows Vista x64
    Local Time: 12:28 AM


      Thread Starter

    Re: Problem after comp shuts down during update

    Thank you again! I'll give it a try and hopefully that will fix the problem

      My System SpecsSystem Spec

  6. #6
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,261
    Windows 7 SP1 x64
    Local Time: 02:28 AM
    usa us connecticut

     

    Re: Problem after comp shuts down during update

    If it doesnt, dont worry, we can still get you up and running.

      My System SpecsSystem Spec

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