Error code 800A01AD when installing Microsoft Cleanup Utility

T

twlykins

New Member
When attempting to install the Microsoft Cleanup Utiliy (msicuu2.exe), the following "Windows Script Host" message box is displayed:

Script:
C:\Users\<my User folder>\AppData\Local\Temp\IXP000.TMP\StartMsi.vbs
Line: 1
Char: 1
Error: ActiveX component can't create object:
'Scripting.FileSystemObject'
Code: 800A01AD
Source: Microsoft VBScript runtime error

My OS is Vista 64-bit service pack 2.

I ran 'regsvr32 scrrun.dll' succesfully and it didn't fix the problem.

I am also unable to install an HP printer software package due to a Windows Installer error. I have a feeling the two are related. I can't find a compatible Windows Installer to download which might fix the problem.

I have had this problem for some time.

Anyone have a clue?
 

My Computer

System One

Hello,

There are two common solutions to this problem (other than the ones you have already tried)

regsvr32 %systemroot%\system32\wshom.ocx from Command Prompt, you did the last one correctly, so I assume you can do this again.

The next solution is the easiest. When you run msicuu2.exe, right click on it and click on Run as Administrator. Click OK at the UAC prompt if necessary. Do this even if you are the only computer administrator.

Good luck!

Richard

P.S. What are you trying to solve using this tool? Maybe we can help you with that as well?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Keyboard
    Dell Bluetooth
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Thanks for the quick response!

I did as yous suggested:

The run 'regsvr32 %systemroot%\system32\wshom.ocxsucc' succeeded.

The attempted run (as Administrator) of msicuu2.exe failed again exactlty as described before.

This one is quite perplexing...
 

My Computer

System One

Hello,

Sorry for my late reply. Having some forum problems at this end trying to work out what has been replied to. Anyway,

From Command Prompt: wscript -regserver

I am still very confused. This error should be a permissions error when it tries to copy the temporary data to the Program Files folder, and is blocked by UAC. Therefore, Run as Administrator should fix the problem. Since it has not, try this solution to bypass the copy to Program Files (I think). Ignore the bit about when to run this fix (Windows Installer issues), just try the solution. How to Install and Run the Windows Installer Cleanup Utility if Windows Installer Fails to Work - The Winhelponline Blog

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Keyboard
    Dell Bluetooth
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Thanks much! I was able to run the Cleanup Utility!

However, the nagging question remains...

Why do I get the error when attempting to run normally?

As I mentioned previously, I believe the issue is preventing me from installing an HP printer software package which is my ultimate goal. Maybe my Windows Installer is corrupted.

Which leads me back to my search for a Windows Installer I can download that is compatible with Vista Ultimate 64-bit Service pack 2. I found one for Service pack 1, but it is rejected as not compatible.

Thanks again for the help!
 

My Computer

System One

You must log in or register to reply here.
Back
Top