Hey.
Yesterday, I attempted to use my webcam for the first time in weeks via Facebook. When I tried to do this, I got a BSoD, so the PC was restarted. I tried to use it on Windows Live Messenger and it happened again.
I realize that this has something to do with the drivers.
Here are more details:
____________________________________________________________________
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Files that help describe the problem (some files may no longer be available)
Mini071310-04.dmp
sysdata.xml
Version.txt
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem
BCCode: d1
BCP1: FFFFFA6004D29010
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFFA6004D23AC4
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
_____________________________________________________________________
I recovered this information in the Windows Troubleshooting department.
Also, another file name was mentioned:
On the blue screen I saw...
ArcsoftKSUFilter.sys as a failing application.
ArcSoft came with my laptop as the webcam driver.
I install Windows updates when available, I think that may be the problem.
However, I am unsure.
System data:
OS: Windows Vista Home Premium 64-bit SP2
RAM: 4GB
CPU: Pentium(R) Dual-Core CPU t4200 @2.00 GHz
It is a Sony Vaio VGN-NS330J bought in November, 2009.
I look forward to a solution of my problem.
Thank you anyone, who is trying to help me.
Yesterday, I attempted to use my webcam for the first time in weeks via Facebook. When I tried to do this, I got a BSoD, so the PC was restarted. I tried to use it on Windows Live Messenger and it happened again.
I realize that this has something to do with the drivers.
Here are more details:
____________________________________________________________________
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Files that help describe the problem (some files may no longer be available)
Mini071310-04.dmp
sysdata.xml
Version.txt
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem
BCCode: d1
BCP1: FFFFFA6004D29010
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFFA6004D23AC4
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
_____________________________________________________________________
I recovered this information in the Windows Troubleshooting department.
Also, another file name was mentioned:
On the blue screen I saw...
ArcsoftKSUFilter.sys as a failing application.
ArcSoft came with my laptop as the webcam driver.
I install Windows updates when available, I think that may be the problem.
However, I am unsure.
System data:
OS: Windows Vista Home Premium 64-bit SP2
RAM: 4GB
CPU: Pentium(R) Dual-Core CPU t4200 @2.00 GHz
It is a Sony Vaio VGN-NS330J bought in November, 2009.
I look forward to a solution of my problem.
Thank you anyone, who is trying to help me.
My Computer
System One
-
- Manufacturer/Model
- Sony Vaio/VGN-NS330J
- CPU
- Pentium (R) Dual-Core CPU T4200 @ 2.00GHz
- Memory
- 4.00 GB