Neffertiti
New Member
Hi, I have a Dell Inspiron, It is a year old purchased directly from Dell. It has run great since I got it, I use it mostly for school work and gaming *World of Warcraft and You Tube and stuff". I have updated virus software from Norton that is given to me by my internet provider, Comcast. Last night my brother was playing ball in the HOUSE when the tennis ball landed on the right bottom corner of my laptop. Everything seemed fine, no apparent damage, I kept playing WOW. I shut down to go have dinner and when I went back in my room to play again my computer went on, went to the initial first dell load page, the page offered me to push F2 or F12, then went to a blank screen where it would stay for approx 1 minute they back to the Dell load page. I will cycle like this indefinitely. Never starting Windows.
I looked around on forums and decided to find the boot disk, I think that is the Dell Operating System disk and I told the computer to boot from the DVD first. Then I have an option to Repair or Install, I repaired. For hours it loaded, then when it restarts the same cycle from before happens all over again. So I figure, I don't care if I lose everything as long as my computer works so I choose to install windows. It takes me to a screen that seems like the partition screen and it has two separate sections, one is the recovery section and the other one seems to be the actual OS. So I choose the OS and hit next and it says I need to load the drivers for the hard drive put in the other CD. So I do and it says it can't find the driver for my hard drive These are the CD's that came with the computer.....I am lost, I tried other things that I don't remember. One odd thing is that when I hi-lighted the OS partition on the hard drive a message came up that said: The disk may fail soon. If other hard disks are available, install windows to another location. I have an option to delete this partition, is that what I should do? I am lost so bad......help....I am a charity case but I do appreciate any advice you can give.......Neffi
I looked around on forums and decided to find the boot disk, I think that is the Dell Operating System disk and I told the computer to boot from the DVD first. Then I have an option to Repair or Install, I repaired. For hours it loaded, then when it restarts the same cycle from before happens all over again. So I figure, I don't care if I lose everything as long as my computer works so I choose to install windows. It takes me to a screen that seems like the partition screen and it has two separate sections, one is the recovery section and the other one seems to be the actual OS. So I choose the OS and hit next and it says I need to load the drivers for the hard drive put in the other CD. So I do and it says it can't find the driver for my hard drive These are the CD's that came with the computer.....I am lost, I tried other things that I don't remember. One odd thing is that when I hi-lighted the OS partition on the hard drive a message came up that said: The disk may fail soon. If other hard disks are available, install windows to another location. I have an option to delete this partition, is that what I should do? I am lost so bad......help....I am a charity case but I do appreciate any advice you can give.......Neffi
My Computer
System One
-
- Manufacturer/Model
- Dell Insperon 15 something 1545 I think
- Monitor(s) Displays
- Laptop
- Mouse
- Yes