BSOD - INFO 34bit

S

stephinaki

Member
Windows Vista Ultimate 32-bit, the original ones installed coming with my toshiba laptop, it was already installed when i bought the laptop but the BSOD problem appeared after i formatted the pc. (a week ago)
I dont know how old the hardware is! I bought the laptop almost 3 years ago!:confused:
All the requested information are attached in 2 files
Thanks for ur help!
 

Attachments

  • Windows_NT6_BSOD_jcgriff2.zip
    553.3 KB · Views: 3
  • reliability and performance monitor.zip
    116.1 KB · Views: 1

My Computer

System One

Hello!

Well done on uploading that information! Excellent job! Does this BSoD happen at any particular time, such as when you are shutting your computer down, or opening a specific program, or just randomly. Can you also please unplug all USB hubs and devices attached to your computer, and see if the BSoD reoccurs - leaving them out for up to a day if necessary.

Also, has this started recently. If you have just updated a driver, or something along those lines, then a System Restore may well help: http://www.vistax64.com/tutorials/76905-system-restore-how.html

Thanks!

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Keyboard
    Dell Bluetooth
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
it just happens randomly! it didnt happen yesterday and today though. I unplugged the USB hubs.
I gave my laptop for format a week ago, and they also installed some programs such as autocad, photoshop etc.. since i got it back from the technician, the blue screen started appearing for like 2 times a day! If i restore the system, would all my installed programs be deleted?
 

My Computer

System One

stephinaki said:
it just happens randomly! it didnt happen yesterday and today though. I unplugged the USB hubs.
I gave my laptop for format a week ago, and they also installed some programs such as autocad, photoshop etc.. since i got it back from the technician, the blue screen started appearing for like 2 times a day! If i restore the system, would all my installed programs be deleted?
Click to expand...

If you restored, all of your programs would be deleted. Wait for one of the BSoD experts to come online, but in the mean time run without your USBs, and see if that solves the problem. Then we can slowly plug them back in, one by one, until we find the USB device causing the problem, and then we can look at fixing that.

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Keyboard
    Dell Bluetooth
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Keyboard
    Dell Bluetooth
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Hi Im Richard (really)
I handle the BSODs at the Forum. Special software is needed and I will not be home until Thursday. I will refer your problem to one of the experts of the Seven Forums. I am sure that they will be here soon.
Because of your inconvenience, Ill make sure that you get one of the best.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
When did you get your copy of Vista and how did you obtain it? Was it from a DVD?
Was it preinstalled on the computer?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
You must log in or register to reply here.
Back
Top