DVD/CD Driver problems

P

Pezz3950

New Member
Okay so here my story (It's a long one)...

So I've had my labtop for around two years now (it came with vista 32bit) and as much as I hate vista I have managed to deal with it. my DVD/CD driver has always worked fine for me until recently.

So I was burning an iso image file to a dvd, (this is not the first time I burned image files to dvds, I've had several other occasions. This one was for a game) and I noticed that it seemed to be taking longer than usual. so I preoccupied myself with other things and came back a while later (I was late at night by then and I was very tired). I took a glance at the compter screen and was pleased to see that it was almost done burning the file (The bar was probably about 97% complete). since it was late I decided to go to bed and leave the computer running.

I wake up the next morning to find that the burning process was exactly where it was the previous night, and hear a clicking sound from my driver. I tried to end the process but it refused to end. I tried to open the driver to take out the dvd, but it refused to open. I tried to shut down the computer but it wouldn't shut down. so I had to shut it down by pressing the power button instead of choosing the shut down option.

I turned the computer back on a found that i was able to remove the disk. I flipped it over to examine it and found a light spot on the disk as though whatever burns infomation onto a disk had burn that spot through the whole night. I put it back in the driver a with difficulty, the computer read the disk as completely blank (The dvd was spinning this time).

I tried a couple different types of blank disk but the computer couldn't read them, and sometimes I found that I couldn't open the driver to take out the disk without shutting down the computer (I was able to shut it down normaly). I tried other blank disks of the same type, the computer recognized them but I couldn't burn anything on them. And any other disk with data on it the computer could not read.

I'm thinking that I need a new driver but I'm not sure.

Any opinions? ideas? anything?
 

My Computer

System One

Hi, Pezz3950, and welcome to the forum.

First off, a bit of education. The devices used to read from and write to CDs and DVDs are called *drives* - the software required to make them work correctly are called *drivers* - inherent difference.

Now, as I read your post, You are saying you need a new device for CDs and DVDs - yes. It certainly sounds like you need a new drive. The hard part is that without another laptop of the exact same model (or another model that uses the *same* device) you cannot really test to see if it is your computer or if it is that device. It is possible that you did not notice the spot on there before and the spot is what caused the problems - but that is most likely not true, because even if you had not noticed the spot it would have caused a burn error and the burn would have failed.

Finally, I can think of no reason why you would be burning a game ISO to disc - unless, of course, it is a free game? Otherwise, that smacks of piracy - so you're on thin ice.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
Sound like copy protection, you get to 97% then fail. Leaving on the dvd all night may have damaged your drive.
Take it to a repair shop or a cheaper option get a usb drive and use that.
If the laptop in under a year old return to manufacturer.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Keyboard
    Logik
    Mouse
    Technika TKOPTM2
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet
johngalt said:
Now, as I read your post, You are saying you need a new device for CDs and DVDs - yes. It certainly sounds like you need a new drive. The hard part is that without another laptop of the exact same model (or another model that uses the *same* device) you cannot really test to see if it is your computer or if it is that device. It is possible that you did not notice the spot on there before and the spot is what caused the problems - but that is most likely not true, because even if you had not noticed the spot it would have caused a burn error and the burn would have failed.
Click to expand...


Are there any cd/dvd drives that I can buy and hook up to my computer by using a usb port? I would rather not have to send in my computer to get fixed since without it my life would be lamer than it already is.
 

My Computer

System One

Yes, there are plenty of external DVD burners - in fact, just do a search for that exact phrase -
Code: 
external DVD burners
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
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