Unclosable navigation window on startup

murray2552

New Member
I just set up a new hp desktop for my parents recently and have not had any problems. I have been using vista myself for a year and have never seen this before either. Suddenly every time the computer is booted a window appears - I don't know what it is, the messages displayed look like internet explorer, but there is no reference to IE and the icon looks similar to the hp help and support one. The other problem is that it has no "x" or minimize button on it and while it appears on the taskbar, you cannot right click it to close it or minimize it there either.

The top of the window just says the current date/time. I can close it in the task manager (ctrl+alt+delete) without problem, but the "application" name is just the date again, and it comes back the next time you boot the computer. There are no strange programs or applications on the startup processes if I go to msconfig either. Its not a huge problem, cause it doesn't seem to effect anything, but it is annoying and there is no reason it should be doing that. I've attached a screenshot below showing the window and the task manager:

error.jpg
 

My Computer

Have you used spybot, ad-aware, etc to look for malware?
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD AM2 6000+
    Motherboard
    Nvidia M2N-E SLI
    Graphics Card(s)
    GeForce 7600GT
    Screen Resolution
    1280x1024
    Hard Drives
    WD
    Case
    Cooler Master
    Cooling
    Three fans
    Keyboard
    Dell Quietkey
    Mouse
    Dell Optical
    Internet Speed
    10 MBPS
well I found out what is causing it. I took a screen shot of the processes list in the task manager when the window was open and when it was not open and compared the two and found the one that was different. Its a process called HPSdpApp.exe if anyone else ends up having the same problem. Some kind of HP software garbage, not vista's fault for once. If you just google that process name you can find instructions for removal.
 
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My Computer

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