Solved Full Recovery of preinstalled Vista OEM Software

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Problem Description:

You have bought a PC / Laptop which came with a preinstalled Copy of Windows Vista (OEM Software) and your system won't boot up anymore.

- trying out options from F8 Boot Menu don't solve the problem.
- you don't have a recovery CD/DVD.
- you don't have any backups (or you just can't access them).
- system restore doesn't work / has been deactivated.
- you simply want to do a fresh install of Vista.

Solution Description:

Your system provider / Computer Manufacturer (Acer, HP, Toshiba...) may have set up a hidden partition on your harddisk(s) with a recovery disk of Vista on it.

This partition is not visible in Windows Explorer nor in My Computer/Device Manager.

The hidden partition's volume label (address) is most commonly X:

To access it, please follow these steps*:

Press ALT + F10 during your Computer-Logo-Flashscreen at bootup.

You are then offered a choice to do a full recovery of Vista from the hidden partiton (in this case X: or access data on a Disc.

Advanced user's can try to access the hidden partition in the MS-Dos Console by simply typing in the hidden partition's volume label, in this case X: followed by ENTER.

Please feel free to check your computer's user guide for special instructions to recover your Vista OEM Copy.


* ! Note that any data on your Vista Install Location (most commonly C: is overwritten when you start a full recovery !

It is always a good idea to store important files on another partition (D:, E: for instance) or on a CD/DVD/external harddsik/flashdrive.
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 7720G
    CPU
    Intel Core 2 Duo T7500 2.20 GHz 800 MHz FSB L2 Cache 4 MB
    Memory
    2 GB DDR2 667 MHz up to 4 GB
    Graphics Card(s)
    NVIDIA GeForce 8600M GT TurboCache 512 MB up to 1280 MB
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" WUXGA full HD Acer CrystalBrite LCD
    Screen Resolution
    1920x1200 32 bit
    Hard Drives
    500 GB dual HDD (250 GBx2 Western Digital)
    Keyboard
    Azerti Swiss French
    Mouse
    Touchpad
    Internet Speed
    7.2 Mbps
    Other Info
    Fed up with Acer Support!
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