I am on Windows Vista Home Basic x86. When I try to restart my computer, I get hung up on the "Shutting down..." screen and I have to turn my computer off by the case, which is very unhealthy. I think shutting down the computer works fine, just restarting is troublesome. The only recent change to my computer is that I installed Sunbelt Personal Firewall. Could my Firewall be somehow blocking a process that lets the restart process go smoothly? I'd really like to fix this.
Problem Restarting with Vista Home Basic x86
- Thread starter Hyphen
- Start date
Possibly but it shouldn't I would uninstall the program and then restart your computer and see of it works if not then report back
My Computer
System One
-
- Manufacturer/Model
- Custom Built
- CPU
- Intel Core i5 2400 @ 3.10GHz
- Motherboard
- Foxconn H67MP-S/-V/H67MP
- Memory
- 8.0GB DDR3 @ 665MHz (2GBx4)
- Graphics Card(s)
- AMD HD Radeon 6870
- Sound Card
- Realtek High Definition Audio
- Monitor(s) Displays
- SMB1930NW (1440x900@60Hz)
- Screen Resolution
- 1280x800
- Hard Drives
- 977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
- Case
- Novatech Night
- Keyboard
- Standard PS/2 Keyboard
- Mouse
- Dell HID-compliant mouse
Welcome,
If you follow this procedure, you can probably determine the cause.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
If you follow this procedure, you can probably determine the cause.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics Card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Keyboard
- Dell USB
- Mouse
- Dell USB 4 button optical
- Other Info
- DSL provided by ATT