Hello pushticat and welcome to the forums
Is the problem that you have no restore points? Or that the System Restore program has disappeared? Either way, can you do the following for me please
CKScanner
Please download CKScanner from
here to your Desktop.
Make sure that CKScanner.exe is on the your Desktop before running the application!
Double-click on CKScanner.exe and click Search For Files.
After a very short time, when the cursor hourglass disappears, click Save List To File.
A message box will verify the file saved
Attach the log CKFiles.txt that has been created on your desktop with your next post
OTL
Download
OTL to your desktop.
Double click on the icon to run it. Make sure all other windows are closed to let it run uninterrupted.
When the window appears, underneath Output at the top change it to Minimal Output.
Under the Standard Registry box change it to All.
Check the boxes beside LOP Check and Purity Check.
Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
Once OTL has completed its first scan it will save notepad copies of the scans in the folder that OTL was started from. Unless set to produce an Extras log it will only produce OTL.txt in subsequent scans.
A copy of an OTL fix log is saved in a text file at
:\_OTL\MovedFiles
in most cases this will be C:\_OTL\MovedFiles
Malwarebytes Anti-Malware
Download and install MBAM from
here
Run a full scan and attach the log with your next post for me to analyse
SFC Scan
1. Open the start menu
2. In the search box, type cmd
3. Right click on cmd and select Run as administrator
4. In command prompt, type:
sfc /scannow
5. Let it run and let me know if it finds any Integrity Violations
Tom
