Freezing due to Time-Service issues

Kayla77

New Member
[SOLVED] Freezing due to Time-Service issues

For the last week, my laptop which is running Vista Home Premium has been freezing intermittently. The cursor will freeze on the screen. Ctrl + Shift + Delete doesn't work. No key on the keyboard will respond. I'm forced to power off the laptop and turn it on again but I can't use the laptop as is because it freezes so often. It stopped for 2 days then started up again. I attempted 3 system restores but that didn't fix my problem.

I checked out the Event Viewer which indicated the following:

Event 134, Time-Service
NtpClient was unable to set a manual peer to use as a time source because of DNS resolution error on 'time.windows.com0x9'. NtpClient will try again in 15 minutes and double the reattempt interval thereafter. The error was: No such host is known. (0x80072AF9). The same message was repeated when I attempted to change the time server.

I've never tinkered with the time settings in the past. I went to Date and Time > Internet Time > Change Settings and changed the Internet time server from time-b.nist.gov to time.windows.com. This didn't change anything. I chose time.windows.com because my other laptop has it and has never had this problem.

I've done a Malwarebytes scan and it was clean. I don't think it's malware.

I also tried command prompt, type W32TM /resync, and then press ENTER and command prompt, type W32TM /query /status, and then press ENTER. It says it's successful but the freezing still continues.

I was up-to-date with my Windows updates. I have other computers including another laptop and none of them have this problem. Could it be a router issues? I'm connected wirelessly on the laptop with the issue but I'm hardwired to the laptop with no issues. I've made no major changes, I've not downloaded any programs. I've not uninstalled any.


My specs are as follows:

Vista Home Premium
SP2
2.00 GB
64bit

I don't know what to try next. Any help would be greatly appreciated.

ETA: I learned the modem and router were turned off my accident when moving furniture after which the router address 192.168.1.1 wasn't working properly. So, I turned them off, modem first then router, unplugged them then turned on the modem first then the router. I was able to access the router address and in advanced settings > administration > system, I noticed the internet time server was time.nist.gov so I changed the laptop in question's internet time server to that. I restarted my laptop and it's been working fine for the last few days.
 
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