I have been locked out of my older laptop (running Vista) because I have forgotten the password and I presume it automatically locks you out after a number of attempts. Anyway, I followed some advice about starting in Safe Mode and changing the password that way but I was unable to do so as I still needed to input the password. So is my newer laptop, which is running windows 8.1, of any help here. Is it possible to download something on this laptop onto a usb stick and use that to solve the problem? Thanks.