new graphics card doesn't work with 720 TV

mjonaip

New Member
We've recently had a new graphics card installed, GeForce 220, and are having problems viewing on the TV. When we start the computer we can see it loading up, but when it finishes and gets to the desktop the screen will go blank and we can't see anything. The computer is no forced to use the VGA and we can't watch any videos, DVDs etc. The computer will not recognize the TV if we have both the TV and a monitor. We have tried other tvs/monitors and the video card is working properly so we figure it is the tv being a 720, anyone have any solutions/suggestions for me that don't involve buying a new TV? :D Oh we are running Vista 32bit. Thanks!
 

My Computer

hm... did you update the drivers? or try it in safe mode?
 

My Computer

System One

  • Manufacturer/Model
    Acer, Aspire M1201\Custom Build
    CPU
    AMD Athlon X2 5000+ @ 2.6Ghz
    Motherboard
    Acer Micro-ATX Motherboard
    Memory
    2x2gb Patriot Viper DDR2 PC6400 @ 800mhz Dual Channel SLI Edition (4-4-4-12)
    Graphics Card(s)
    ATI HD3870 with 512mb GDDR4
    Sound Card
    Realtek HD 7.1 Onboard Sound
    Monitor(s) Displays
    22" Acer X223 Widescreen
    Screen Resolution
    1680 X 1050
    Hard Drives
    320gb Western Digital SATA II (Ubuntu 9.10)
    500gb Seagate SATA II
    1tb Seagate SATA II (Vista Home Premium)
    PSU
    ULTRA X3 600 Watt Modular
    Case
    NZXT Tempest (The Airflow King) 2x 140mm Fans, 4x 120mm Fans
    Cooling
    1x 135mm In PSU, 1x 70mm On CPU, And 1x 120mm On GPU
    Keyboard
    Microsoft Sidewinder X6
    Mouse
    Microsoft Sidewinder X5
    Internet Speed
    6 Mbs Down 1 Mbs Up
    Other Info
    AVerMedia 1500MCE TV Tuner
    Logitech X540 5.1 Surround Sound
yes we updated the drivers and it will start in safe mode, but once we re-update the drivers and restart the computer it will not work on the TV.
 

My Computer

in vista open up the display properties you should see 2 screens in the monitor window when the tv is plugged in. choose the 2nd one the tv one right click and choose attached.Thats all i do im running 2 gtx 285's
 

My Computer

we have tried that, but it doesn't see the tv at all from the display screen, we couldn't even force it to see the tv and we don't actually have a monitor I had to borrow it so from a neighbor.
 

My Computer

hm... is there a dvi in the card and a hdmi on the computer? and if so did you try those?
 

My Computer

System One

  • Manufacturer/Model
    Acer, Aspire M1201\Custom Build
    CPU
    AMD Athlon X2 5000+ @ 2.6Ghz
    Motherboard
    Acer Micro-ATX Motherboard
    Memory
    2x2gb Patriot Viper DDR2 PC6400 @ 800mhz Dual Channel SLI Edition (4-4-4-12)
    Graphics Card(s)
    ATI HD3870 with 512mb GDDR4
    Sound Card
    Realtek HD 7.1 Onboard Sound
    Monitor(s) Displays
    22" Acer X223 Widescreen
    Screen Resolution
    1680 X 1050
    Hard Drives
    320gb Western Digital SATA II (Ubuntu 9.10)
    500gb Seagate SATA II
    1tb Seagate SATA II (Vista Home Premium)
    PSU
    ULTRA X3 600 Watt Modular
    Case
    NZXT Tempest (The Airflow King) 2x 140mm Fans, 4x 120mm Fans
    Cooling
    1x 135mm In PSU, 1x 70mm On CPU, And 1x 120mm On GPU
    Keyboard
    Microsoft Sidewinder X6
    Mouse
    Microsoft Sidewinder X5
    Internet Speed
    6 Mbs Down 1 Mbs Up
    Other Info
    AVerMedia 1500MCE TV Tuner
    Logitech X540 5.1 Surround Sound
mjonaip,

How are you connecting to the TV? Do you have the DVI (VGA?) to your monitor and the HDMI to the TV? I am running a GeForce 210 and use the DVI for my monitor and HDMI to connect the TV, which works very well for me.

In the Nvidia control panel (not the Windows), you should be able to adjust the resolution to work correctly with your TV (sorry, I'm not at home and can't remember the exact settings) by selecting a different display setting for the TV.

I highly recommend the HDMI as the preferred connection to the TV if that is not what you are using.

My Best,

Michael
 

My Computer

System One

  • Manufacturer/Model
    ME / 0026 (yeah, at LEAST that many systems)
    CPU
    Intel Q9550 Quad Core
    Motherboard
    Gigabyte GA-E7AUM-DS2H
    Memory
    OCZ DDR2 PC2-6400 SLI-Ready Edition 4GB Dual Channel
    Graphics Card(s)
    Gigabyte GV-N210OC-512I NVIDIA GeForce 210 GPU
    Sound Card
    Realtek / Nvidia (built in) Dolby Home Theatre
    Monitor(s) Displays
    Dell 22" Widescreen LCD / Vizio 47" 1080p LCD HDTV
    Screen Resolution
    Native / 1080P
    Hard Drives
    Not Enough (SAMSUNG F1 RAID CLASS 250GB SERIAL ATA/300 7200RPM 16MB BUFFER HARD DRIVE - HD252HJ) for now
    PSU
    ANTEC EA380
    Case
    ANTEC NSK2480 Desktop case (HTPC)
    Cooling
    3 ANTEC 120 mm TriCool™ 3-speed fans / INTEL stock CPU Fan
    Keyboard
    Microsoft Wireless Comfort Keyboard 5000
    Mouse
    Microsoft Wireless Mouse 5000 (cool blue laser!)
    Internet Speed
    VERIZON FIOS 25/25Mbps (Required for HDTV - Darn!)
    Other Info
    HTPC / Main system...build 4/28/2009 - Burning in...So far, wicked fast, especially internet...Hulu on the Vizio while I'm working on the dell...TV never looked so good!
We are using a dvi plug with an hdmi adaptor from the computer to the hdmi on the tv, and that is not working. We don't have a monitor at all and had previously been just using the tv as the monitor until the previous video card bit the dust. Our next step is I guess to try using the vga cord, but we don't have one. I don't know if that much about computers to know what the difference between those 2 cords are besides that fact that VGA doesn't do sound, but we don't need the sound aspect because we run that through the computer into external speakers.
We have tried going through the nvidia control panel and can't get it to work that way. This is the most frustrating problem because it just doesn't make sense why it doesn't work and no one else seems to have this problem, I have been told by Nvidia that we shouldn't be having this problem and have had some computer types check it out to no avail. Thanks for all your suggestions so far...
 

My Computer

mjonaip,

I really think that the card is just in the wrong mode (resolution) to display properly on the TV. Now that I am home, I will take a look and see if I can suggest some changes for you to try (sorry, it means borrowing the monitor again I'm afraid).

When you borrow the monitor, please ask to borrow the video cable as well so that you can hook up both the TV and the monitor. If I remember correctly, you were able to see the video display on the monitor, but not the TV. This is why I think if we change some settings under the Nvidia Control Panel, we should be able to get it working.

Okay, start up Windows with both the monitor and the TV attached. Open the Nvidia Control Panel (right click on the desktop anywhere in open space and select Nvidia Control Panel).

Along the top tool bar, make sure that you select advanced settings.

Under the Select a Task... (left hand side) select set up multiple displays.
If all goes well, it will show both the monitor and the TV
NOTE: Please make sure your TV is powered up BEFORE trying to detect it.
(My system does not know the TV exists if it is not powered up)
Also, make sure that whatever connection you are using on the TV is the current selection

If it DOES show both, please skip the next section...

If it does not show up, please verify power is on, cable is hooked up, the input you are using on the TV is selected (i.e. HDMI #2, DVI or VGA).

There should be a text line stating My Display is not shown...
(Under the Monitor Picture)

Click on this and a Detect Missing Display Dialog Box will pop up. Select Rigorous Display Detection and if all is set up correctly, your TV should be found. If it is not, select the force detection and reboot.

Okay...if all goes as planned, you SHOULD have the TV detected now (my fingers are crossed).

THIS IS THE NEXT SECTION

Now I want you to select Adjust Desktop Size and Position. Select the TV under section 1, then, under section 2, Press the CHANGE TO NATIVE RESOLUTION button. If all goes as planned, this SHOULD adjust everything to the resolution that yout TV can display and there SHOULD be a copy of your desktop displayed on the TV.

Back to the Set up Multiple Display. It should list the Monitor as the Primary Display (it has the * symbol in the upper right hand corner of the display)
Click on the TV, then right click the mouse and select Make this the Windows primary display.

Okay...if all has gone well, you should now have the TV as your main display. You can go through the other adjustments offered (if necessary) but do one more thing before closing the Nvidia Control Panel...Select PROFILES from the top tool bar and save this profile (you will give it a name and a place to keep it). This way, if things go haywire, you can reload the profile and all SHOULD be good.

GOOD LUCK...and PLEASE...let me know if this helped or not...Hopefully, you are going to tell me everything worked...but if not, let me know and I'll go "back to the drawing board" ;)

All My Best,

Michael
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    ME / 0026 (yeah, at LEAST that many systems)
    CPU
    Intel Q9550 Quad Core
    Motherboard
    Gigabyte GA-E7AUM-DS2H
    Memory
    OCZ DDR2 PC2-6400 SLI-Ready Edition 4GB Dual Channel
    Graphics Card(s)
    Gigabyte GV-N210OC-512I NVIDIA GeForce 210 GPU
    Sound Card
    Realtek / Nvidia (built in) Dolby Home Theatre
    Monitor(s) Displays
    Dell 22" Widescreen LCD / Vizio 47" 1080p LCD HDTV
    Screen Resolution
    Native / 1080P
    Hard Drives
    Not Enough (SAMSUNG F1 RAID CLASS 250GB SERIAL ATA/300 7200RPM 16MB BUFFER HARD DRIVE - HD252HJ) for now
    PSU
    ANTEC EA380
    Case
    ANTEC NSK2480 Desktop case (HTPC)
    Cooling
    3 ANTEC 120 mm TriCool™ 3-speed fans / INTEL stock CPU Fan
    Keyboard
    Microsoft Wireless Comfort Keyboard 5000
    Mouse
    Microsoft Wireless Mouse 5000 (cool blue laser!)
    Internet Speed
    VERIZON FIOS 25/25Mbps (Required for HDTV - Darn!)
    Other Info
    HTPC / Main system...build 4/28/2009 - Burning in...So far, wicked fast, especially internet...Hulu on the Vizio while I'm working on the dell...TV never looked so good!
We have tried the rigorous detection before and it won't find the TV, we have verified everything is on and that we have the correct input on the TV, even changed to different input settings but nothing comes on the TV. Thanks for the suggestion.
 

My Computer

hm try calling the card manufacture to see if its a known problem with that card?
 

My Computer

System One

  • Manufacturer/Model
    Acer, Aspire M1201\Custom Build
    CPU
    AMD Athlon X2 5000+ @ 2.6Ghz
    Motherboard
    Acer Micro-ATX Motherboard
    Memory
    2x2gb Patriot Viper DDR2 PC6400 @ 800mhz Dual Channel SLI Edition (4-4-4-12)
    Graphics Card(s)
    ATI HD3870 with 512mb GDDR4
    Sound Card
    Realtek HD 7.1 Onboard Sound
    Monitor(s) Displays
    22" Acer X223 Widescreen
    Screen Resolution
    1680 X 1050
    Hard Drives
    320gb Western Digital SATA II (Ubuntu 9.10)
    500gb Seagate SATA II
    1tb Seagate SATA II (Vista Home Premium)
    PSU
    ULTRA X3 600 Watt Modular
    Case
    NZXT Tempest (The Airflow King) 2x 140mm Fans, 4x 120mm Fans
    Cooling
    1x 135mm In PSU, 1x 70mm On CPU, And 1x 120mm On GPU
    Keyboard
    Microsoft Sidewinder X6
    Mouse
    Microsoft Sidewinder X5
    Internet Speed
    6 Mbs Down 1 Mbs Up
    Other Info
    AVerMedia 1500MCE TV Tuner
    Logitech X540 5.1 Surround Sound
mjonaip,

Not ready to call it quits yet. Who is the manufacturer of the Graphics card? I want to take a look at their site and see what gives. Also, what kinds of connections are on the card itself? Is it a DVI and a VGA, 2 DVI's...I am curious if you need to hook them up in a "special" way to use dual monitors.

Another thought is the drivers...some manufacturers "tweak" their boards and sometimes using the drivers direct from Nvidia (instead of ones that the manufacturer tweaks) can cause issues.

I did hook up my PC to one of my kids 720(p) TV's to make sure that my setup would drive that resolution. Fired up and adjusted itself as soon as I turned on the TV.

I still think that this should work (unless there is a defect on the card itself). Do you have the ability to return the card to where it was bought (exchange it)? I would consider this if you have a limited time to return it for an exchange.

Sorry that we haven't been of much help yet...


All My Best

Michael
 

My Computer

System One

  • Manufacturer/Model
    ME / 0026 (yeah, at LEAST that many systems)
    CPU
    Intel Q9550 Quad Core
    Motherboard
    Gigabyte GA-E7AUM-DS2H
    Memory
    OCZ DDR2 PC2-6400 SLI-Ready Edition 4GB Dual Channel
    Graphics Card(s)
    Gigabyte GV-N210OC-512I NVIDIA GeForce 210 GPU
    Sound Card
    Realtek / Nvidia (built in) Dolby Home Theatre
    Monitor(s) Displays
    Dell 22" Widescreen LCD / Vizio 47" 1080p LCD HDTV
    Screen Resolution
    Native / 1080P
    Hard Drives
    Not Enough (SAMSUNG F1 RAID CLASS 250GB SERIAL ATA/300 7200RPM 16MB BUFFER HARD DRIVE - HD252HJ) for now
    PSU
    ANTEC EA380
    Case
    ANTEC NSK2480 Desktop case (HTPC)
    Cooling
    3 ANTEC 120 mm TriCool™ 3-speed fans / INTEL stock CPU Fan
    Keyboard
    Microsoft Wireless Comfort Keyboard 5000
    Mouse
    Microsoft Wireless Mouse 5000 (cool blue laser!)
    Internet Speed
    VERIZON FIOS 25/25Mbps (Required for HDTV - Darn!)
    Other Info
    HTPC / Main system...build 4/28/2009 - Burning in...So far, wicked fast, especially internet...Hulu on the Vizio while I'm working on the dell...TV never looked so good!
Heyy,
I tried this with my TV downstairs a while ago, but using S-Video. i had to turn the computer off, then connect the TV, then turn it back on, then it worked, so try that out!

turn the computer off, connect the TV (no other screens plugged it), then turn the TV on, then turn the computer on, worked for me!

Daniel
 

My Computer

System One

  • Manufacturer/Model
    Custom built.
    CPU
    AMD FX-4170 Quad-Core @ 4.2GHz
    Motherboard
    ASUS M5A78L-M/USB3
    Memory
    8GB DDR3 @ 1333MHz
    Graphics Card(s)
    Nvidia geforce GTS240 1GB, 3GB shared memory. SLI soon.
    Sound Card
    realtek high definition audio, onboard.
    Monitor(s) Displays
    19 inch widescreen monitor, DVI.
    Screen Resolution
    1440 by 900, 32 bit colour, 75 hertz.
    Hard Drives
    1 128GB Kingston SSD Now OS drive
    1 250GB sata main drive.
    1 160GB from old install.
    1 500GB for re-directs from OS disk.
    1 Seagate GoFlex External 1TB with backups.
    PSU
    750 watt.
    Case
    Foxconn TSAA699.
    Cooling
    4 fans.
    Keyboard
    Trust Wireless Optical Deskset Keyboard.
    Mouse
    Trust Wireless Optical Deskset Mouse.
    Internet Speed
    download about 60/65MB/s, upload about 3/4MB/s. Virgin Media
    Other Info
    ASUS EEEPad Transformer 16GB with Dock w/32GB class10 SD |
    Dell PE1950 II / 2xDual Core Xeons @3.00GHz / 16GB RAM / PERC 5i/R / 2x36GB SAS OS - 2x1TB SATA Data both RAID 1 |
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