Unable to access PC over Home Network.

s660117

Member
Hi,
Suddenly, I am unable to connect to a single PC on my home network. The PC shows up when I click on Network, but attempts to access it yield "Window cannot access
\\RACHELS-PC. Check the spelling of the name. Otherwise, there might be a problem with your network." I am also unable to ping the PC from my ethernet atached PC. Booting the remote PC allows access at first, but it then fails. Both PC's are running Vista. I am able to gain access to two other PC's on the same home network, both of which are running Windows 7.
Thanks in advance,
s660117.
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron
    CPU
    Intell Core(TM)2 Duo Cpu E8400 3.00GHz
    Motherboard
    ?
    Memory
    4 GB
    Graphics Card(s)
    None
    Sound Card
    Creative SoundBlaster
    Monitor(s) Displays
    1 Samsung LED Monitor
Try \\RACHELS-PC\c$ [or whatever the drive letter is].
 

My Computers

System One System Two

  • Operating System
    Windows 8.1 Industry Pro x64
    Manufacturer/Model
    HP Pavillion Elite HPE-250f
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF
    Screen Resolution
    1920x1080 &1680x1050
    Hard Drives
    1 TB x2
    Other Info
    https://www.cnet.com/products/hp-pavilion-elite-hpe-250f/
  • Operating System
    Windows 2012 R2 Data center/Linux Mint
    Manufacturer/Model
    Dell Poweredge T140
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 360 GB x2
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
Thanks for your reply, townsbg, but I get the same response when I try to manually map to the drive .
A couple of things which I forgot to mention --
My home network consists of my PC, which is ethernet attached and three laptops, two of which run Windows 7, and one - the PC in question, which runs Vista.
All of the devices can connect to one another, with the exception of the Vista laptop: in that case, none of the other 3 PC's can connect.
I am unable to ping the isolated PC from any of the other three: all requests either time out or I am told that the destination host is unreachable.
Ipconfig on the affected device shows --
Windows IP Configuration

Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::6c1a:3df0:1467:d172%12
IPv4 Address. . . . . . . . . . . : 192.168.1.13
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Tunnel adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Thanks,
s660117
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron
    CPU
    Intell Core(TM)2 Duo Cpu E8400 3.00GHz
    Motherboard
    ?
    Memory
    4 GB
    Graphics Card(s)
    None
    Sound Card
    Creative SoundBlaster
    Monitor(s) Displays
    1 Samsung LED Monitor
Is this network all wired/wireless/mixed ??
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion m9515y
    CPU
    Phenom X4 9850
    Memory
    8 GB
    Graphics Card(s)
    Some Radeon Cheapie with 512 MB Ram
    Monitor(s) Displays
    CRT
    Screen Resolution
    1280x1024
    Hard Drives
    750 GB SATA 3G
    2 SIIG Superspeed docks w/WD Caviar Black Sata II or III
Hi, Miles,
All three of the laptops are wireless, including the one that is unreachable.
One other thing -- The laptop that I can't access from any of the other PC's is able to connect to the Internet.
s660117
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron
    CPU
    Intell Core(TM)2 Duo Cpu E8400 3.00GHz
    Motherboard
    ?
    Memory
    4 GB
    Graphics Card(s)
    None
    Sound Card
    Creative SoundBlaster
    Monitor(s) Displays
    1 Samsung LED Monitor
One other thing --
The wireless laptop that we can't access is itself able to access all other PC's on the home network.
s660117
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron
    CPU
    Intell Core(TM)2 Duo Cpu E8400 3.00GHz
    Motherboard
    ?
    Memory
    4 GB
    Graphics Card(s)
    None
    Sound Card
    Creative SoundBlaster
    Monitor(s) Displays
    1 Samsung LED Monitor
I've always avoided wireless. So I'm not likely to be much help. Have you checked the services on the recalcitrant Vista machine? Maybe it's not running some NetBios name broadcast or something like that. System info tools like LookInMyPC can generate a report in a nice Table format. I would compare the services of one of the working PCs to the Vista machine. See if something got turned off by accident or through some registry corruption. It might not be telling the network its name.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion m9515y
    CPU
    Phenom X4 9850
    Memory
    8 GB
    Graphics Card(s)
    Some Radeon Cheapie with 512 MB Ram
    Monitor(s) Displays
    CRT
    Screen Resolution
    1280x1024
    Hard Drives
    750 GB SATA 3G
    2 SIIG Superspeed docks w/WD Caviar Black Sata II or III
Actually, the problem was more widespread than I reported: it was not local to a single PC, but affected all devices on the local network.
It was, as it turns out, caused by default settings in the firewall implemented by Kaspersky Internet Security, which I had just installed. The default setting for the firewall was public; once it was changed to trusted instead, everything worked as it should and all devices were able to access each other.
s660117
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron
    CPU
    Intell Core(TM)2 Duo Cpu E8400 3.00GHz
    Motherboard
    ?
    Memory
    4 GB
    Graphics Card(s)
    None
    Sound Card
    Creative SoundBlaster
    Monitor(s) Displays
    1 Samsung LED Monitor
Thanks for sharing. Hopefully this will help someone else. :)
 

My Computers

System One System Two

  • Operating System
    Windows 8.1 Industry Pro x64
    Manufacturer/Model
    HP Pavillion Elite HPE-250f
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF
    Screen Resolution
    1920x1080 &1680x1050
    Hard Drives
    1 TB x2
    Other Info
    https://www.cnet.com/products/hp-pavilion-elite-hpe-250f/
  • Operating System
    Windows 2012 R2 Data center/Linux Mint
    Manufacturer/Model
    Dell Poweredge T140
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 360 GB x2
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
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