Rundll32.exe error = No Sound!

wapwap · Oct 3, 2008

Hi there, I've just returned to these forums after a long spell away following a total system failure requiring reformatting. I got so sick of my pc I stopped using it for a few months. Now I've reformatted (AGAIN!) and I'm starting to have problems again...

I have no sound and when I click on the Sound icon in the Control Panel I get a rundll32.exe error message.

Code:

[INDENT]Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    rundll32.exe
  Application Version:    6.0.6000.16386
  Application Timestamp:    4549bb52
  Fault Module Name:    mmsys.cpl
  Fault Module Version:    6.0.6000.16386
  Fault Module Timestamp:    4549d2a3
  Exception Code:    c0000005
  Exception Offset:    0000000000005371
  OS Version:    6.0.6000.2.0.0.768.3
  Locale ID:    2057
  Additional Information 1:    e094
  Additional Information 2:    07a0e9595b24741d2d20ba6b23d695c9
  Additional Information 3:    6dc9
  Additional Information 4:    b9430fc1bfd395cd40720d6c0f75b33e
[/INDENT]

I've been to the Asus website and downloaded and installed the latest audio driver (CM6501) for my mobo but all that's done is change the type of device installed to C-Media from PnP in the device manager. The C-Media sound config says there's no device installed.

If it's relevant I also cannot open the User Accounts settings under Control Panel or open Display Settings. I also have an account missing from my logon screen.

Can anyone help please? Many thanks!

dmex · Oct 11, 2008

Hi Wapwap,

Have you tried uninstalling the audio devices, rebooting and running a System File Check?

Heres a guide on using SFC

http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

Steven

wapwap · Oct 11, 2008

I had previously tried disabling my sound device and rebooting but that didn't work. I just tried to uninstall my sound device but now my device manager won't open!

I get the following message in the device manager window:

MMC Could not create the snap in. The snap in might not have been installed correctly.

CLSID: {74246BFC-4C96-11D0-ABEF-0020AF6B0B7A}

SIW2 · Oct 11, 2008

Hello wapwap,

Strange you are getting so many errors soon after a clean reinstall.

If I couldn't run the SFC command , I would try a repair install - unless Steven has a better idea

http://www.vistax64.com/tutorials/88236-repair-install-vista.html

Hope it helps

SIW2

wapwap · Oct 13, 2008

Thanks for the advice, I'll try a repair install and if that doesn't help I'll reformat....again!

**UPDATE**
Help!!! I did a repair install but now for some reason my copy of Vista isn't authenticating as genuine when it is! I waited till my pc booted after the repair install before putting my key in but now I have a message in the bottom right of my screen saying THIS COPY OF WINDOWS IS NOT GENUINE!

The problem I had with sound is fixed, but it seems kind of irrelevant now compared to a genuine copy of Vista losing authenticity for some reason.

**2ND UPDATE**
Did a phone activation then rebooted. The "...not genuine" message has gone from my desktop. Appears to be fine now.

Thank you for all your help! :D

Rundll32.exe error = No Sound!

wapwap

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