Bitdefender ?

[wraith]

hello guys again:
Right i am not sure if this should be on this site but i am not sure if the programme is apart of VISTA, when i do BETA GAME TESTING for some companys after the game boots up just before you get to play it,a box comes up and say something like,programme stop due to something,when i sent the report to ms answer was BITDEFENDER ANTIVIRUS
i have not put this programme on my PC is it apart of VISTA ???
some people say it is some shake there heads at it,only thing i can find on pc under defender is WINDOWS DEFENDER...has MS changed the name of programme ?? from bitdefender to windows defender....
i have googled it bitdefender YES there is a programme called that,so i did a search on BITDEFENDER on my PC comes back no programme,so again i some help
any ideas would help on this THANKYOU

 

[johngalt]

Hi, wraith, and welcoem to the forums.

By default, the only security product that comes with Vista is Windows Defender. Bit Defender is a *completely different* antimalware product. If you didn't install it, someone else did.

However, before we go this far, you need to realize that saying things like

a box comes up and say something like,programme stop due to something

does not help us. We need exact details on what is being said. Same for the message you receive afterward when you send the error report. There should be a link you can click to see the report online, if you provide that it would help as well.

However, going back to the problem - as long as it is *BitDefender* and not Windows Defender, you can disable BitDefender by running the program and disabling it.

 

[wraith]

going back to the programme bitdefender is not installed on my machine anywhere thats the part i can not understand...so was starting to think is it under another name..has like i said i did a search for it.but came back empty i am online testing next couple of days and will check out the box if it comes up again..THX for the replie

 

[johngalt]

Having screen shots and documented proof of what the error message is will go a long way to help troubleshoot it. Of course we *need* those, but obviously I ma hoping that, all the same, you don't see the error again....

 

[stevehaz_uk]

To be sure you havent got Bitdefender registry entries anywhere you could try the official BD uninstall program from their site...

How to uninstall BitDefender

 

[tolique]

To be sure that you can uninstall BitDefender from your computer you should download the latest uninstall tool from here.
But I think that is not the case here, because there were problems in the past regarding this error.

Also if you're a game tester I would advise you to use the GameSafe edition of BitDefender.