bluescreen , local id :1033

[wildhorse]

my system is vista business sp2 32bit , about a mouth ago after i installed ubuntu 9.10 , it randomly shows blue screen , today it happened again , the detail about one them is below:
i did not have any hardware problem before ,
every help would be appreciated.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1033

Additional information about the problem:
BCCode: be
BCP1: 837020B7
BCP2: 28EA0860
BCP3: 8BB63A18
BCP4: 0000000E
OS Version: 6_0_6002
Service Pack: 2_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini020110-01.dmp
C:\Users\nafiseh\AppData\Local\Temp\WER-50060-0.sysdata.xml
C:\Users\nafiseh\AppData\Local\Temp\WER8304.tmp.version.txt

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[stoneys-nutz]

Hello wildhorse,
Go to C > Windows > Minidump > zip up the dump files and upload them with your next post, you may need to move them to your desktop first.

 

[wildhorse]

Hello wildhorse,
Go to C > Windows > Minidump > zip up the dump files and upload them with your next post, you may need to move them to your desktop first.

here you are.:D

 

[stoneys-nutz]

STOP 0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED

Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint in startup without having a debugger attached, Hardware incompatibility, Faulty system service, 3rd party remote control, Memory

STOP 0x000000BE: ATTEMPTED_WRITE_TO_READONLY_MEMORY

Usual causes: Device driver, Memory

One was caused by bdftdif.sys. This is part of BitDefender
If you have BitDefender installed, uninstall it, just to eliminate it.

The other one was Caused by volsnap.sys
The Volsnap.sys file refers to the 'Volume Shadow Copy'
Go into Services., and disable it.

Or you can try this.
Boot into recovery console, and replace Volsnap.sys with the
original one on the install cd. This should be in your %SYSTEM_ROOT%
\system32\drivers folder.

Here is a tutorial, it will show you how to extract files from your Vista DVD/CD.

http://www.vistax64.com/tutorials/261616-extract-files-vista-installation-dvd.html

I will take a look at your drivers when i go over the dump files again.
Try the easy bits first, and see how you go.
Good luck and post your results.

 

[wildhorse]

STOP 0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED

Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint in startup without having a debugger attached, Hardware incompatibility, Faulty system service, 3rd party remote control, Memory

STOP 0x000000BE: ATTEMPTED_WRITE_TO_READONLY_MEMORY

Usual causes: Device driver, Memory

One was caused by bdftdif.sys. This is part of BitDefender
If you have BitDefender installed, uninstall it, just to eliminate it.

The other one was Caused by volsnaop.sys
The Volsnap.sys file refers to the 'Volume Shadow Copy'
Go into Services., and disable it.

Or you can try this.
Boot into recovery console, and replace Volsnap.sys with the
original one on the install cd. This should be in your %SYSTEM_ROOT%
\system32\drivers folder.

Here is a tutorial, it will show you how to extract files from your Vista DVD/CD.

http://www.vistax64.com/tutorials/261616-extract-files-vista-installation-dvd.html

I will take a look at your drivers when i go over the dump files again.
Try the easy bits first, and see how you go.
Good luck and post your results.

ok , thanks a lot , i will try them.

 

[stoneys-nutz]

Here is a list of drivers that can be updated, if there are newer drivers for them.
Check to see if there is an updated driver for your Monitor.
Also, update your chipset drivers if you can.

This driver is from Oct 2001.
tpkd.sys TPkd.sys is related to InterLok(R) software.
Manufacturer: PACE Anti-Piracy, Inc.
www.paceap.com

I would remove it and try Malwarebytes.

Malwarebytes.org

This driver is from Nov 2006.
Xaudio.sys
Modem Audio Device Driver - SoftK56 Modem Driver - Conexant Systems, Inc.

This driver is from Jun 2006.
Mdmxsdk.sys
Diagnostic Interface DRIVER - Diagnostic Interface - Conexant.

This driver is from Mar 2008.
PxHelp20.sys
Device driver for sonic dvd burner

This driver is from Dec 2006.
hsxhwazl.sys HSXHWAZL.SYS is a SoftK56 Modem Driver.
Manufacturer: Conexant Systems, Inc.
www.conexant.com

This driver is from Dec 2006
hsx_cnxt.sys HSX_CNXT.SYS is a SoftK56 Modem Driver.
Manufacturer: Conexant Systems, Inc.
www.conexant.com See if there is an updated driver.

Hope this helps, good luck.