BOSD too frequently

[kukingkong]

Hi,

I just bought a Dell 15R laptop & got too many BSOD, though didn't use at full throttle (only some web-browsers).



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1066

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF80002C46FE8
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

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· OS - Windows 7 Home Premium (original)
· x64
· OS version (came pre-installed on system)
· Age of system (hardware): 0, just bought it for 1 month
· Age of OS installation: 0, no change in the OS
· CPU: i3 - 370 (2.4Ghz)
· Video Card: Ati Mobility Radeon 550v
· MotherBoard: Dell 0G62V9
· Power Supply - brand & wattage: N/A, laptop
----

I also attached the latest minidump zip file for your review.

Tks very much in advance.

 

[richc46]

You mentioned many BSODs. Since one dump is hardly enough to analyze these things, would you mind sending the others?

 

[kukingkong]

Sorry, it seems that after each crash, the system wipes out the minidump folder. So I could only find the dump file for the latest crash. Will post if BSOD appears again.

I am advised that the reason in my ZoneAlarm firewall & either remove it or install a hotfix here.

I am testing whether the hotfix works.

Tks.