Cannot find/delete McAfee VirusScan

[shortmantuff]

I tried to install ZoneAlarm Pro on my computer. Every time I try, a notification pops up saying "GLB2A30.tmp has stopped working" Once I hit 'Close Program' a notification pops up saying
"Address a problem with McAfee VirusScan

McAfee VirusScan has stopped working properly."


I used to have McAfee, but I deleted it sometime ago, but it keeps saying I have McAfee VirusScan still on my computer. I cannot locate it. Any help?

 

[Ardneh]

This may help.

How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

 

[shortmantuff]

Thank you. That is what I was looking for. The removal tool. Sadly, that did not fix my problem. I don't know what to do. I'm installing ZoneAlarm, I don't know why I would get a message saying McAfee Virus Scan (which I've searche registry and all and cannot find) isn't responding.

 

[whs]

You have to reinstall McAfee and then delete it with the MCPR.exe.

 

[shortmantuff]

You have to pay for McAfee though. How could I re-install it.

 

[Ardneh]

It's available as a free trial.

McAfee VirusScan Download - Softpedia

 

[shortmantuff]

So you think if I install this free trial, use the removal tool to remove everything, this will solve me problem?

 

[Ardneh]

I think it's worth trying.

 

[whs]

It is my experience that the MCPR.exe and similar programs cannot remove "leftovers" from a partial deinstallation. They apparently loose their bearings. There are good chances that a full McAfee will be removed properly because during the reinstallation, they replace the old residual hooks. No guarentee though.

 

[shortmantuff]

When I tried to download, it said "No product are available to download from this account"

 

[Ardneh]

Try this link.

Download McAfee VirusScan 13.3.117 Free Trial - The world's premier virus detection and removal solution - Softpedia

It worked for me.

 

[shortmantuff]

Whenever I click download, it brings me back to the previous page. If I click the Mirror link, that is where that notification pops up.

 

[Ardneh]

I wonder whether the troublesome remnant on your
system could be blocking the download, or if it's just that site.

You could try Googling - McAfee VirusScan free trial - if
you'd like to try other download sites.

 

[shortmantuff]

Okay, I've tried everything I can think of. Tried installing McAfee and then using the Product Removal Tool. I even tried it in Safe mode. The error message keeps popping up. Oh well. I don't really need ZoneAlarm Pro anyways. Just would have been nice to try it, since it was free.

 

[lemur]

If you are dropping ZoneAlarm, be sure to enable MS Windows Firewall.

 

[shortmantuff]

Always has been.

 

[shortmantuff]

Yeah. I tried Comodo. It came up with 3 false positives. I went back to Avast.