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Solved Duplicated messages

#1
Hi All - Couldn't access my Windows Mail account for the last couple of days - kept getting a sign in box which wouldn't accept my username and/or my password.

'Phoned BT Helpline & eventually spoke to some very nice people in Calcutta who set up a new account & password.

But this seems to have duplicated all the messages in my Inbox!

Is there an easy (& free) way to remove all of the duplicate messages, please?
 

My Computer

Madhur B

Dell Social Media Team
#2
Hi,
Please check if there is a duplication of the account.

To check, please follow the instruction: Tools ->Accounts-> make sure you do not have the account entered twice.

Is your anti-virus (AV) program also running e-mail scanning option?

If yes, please disable that option.

For any further questions in future please feel free to contact us.
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD FX-4100
    Motherboard
    Gigabyte
    Memory
    4Gb
    Graphics Card(s)
    ATI 5450
    Screen Resolution
    1600*900
    Internet Speed
    10Mbps
#3
Hi Madhur - Thanks for the message.

I have checked in Tools>Accounts and there are 3 entries:

My mail default account
Active Directory (NULL)
Verisign Internet Directory Service

What I'd like to do is remove all the duplicated files - all message headers in Inbox have now somehow doubled up! Deleting manually will take ages.

Many thanks.
 

My Computer

Madhur B

Dell Social Media Team
#4

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD FX-4100
    Motherboard
    Gigabyte
    Memory
    4Gb
    Graphics Card(s)
    ATI 5450
    Screen Resolution
    1600*900
    Internet Speed
    10Mbps

richc46

Staff member
Vista Guru
Gold Member
#6
Excellent job Madhur
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
#9
It is asking me to pay 19.95 plus it won't work. I cannot find any free programs for this task at all. Maybe this one used to be free but no longer is
LOL here I am still trying to solve the same problem 2.5 years later and now the "free" software is C$24.95. Has anyone ever found a real "free" program? I have looked for years.
 

My Computer