JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser .
Hey
Can anyone tell me why I can't open attachments that are sent to me or why no one can open the attachment that I send them.
Help!!!
Hi Hiawatha Highlands,
Welcome to the forum.
It may depend on the what file extension type the attachment is. You may need to save the attachment to the desktop first, then open it.
Double check these settings in Windows Mail:
1. Click
Tools -
Options
2. Click
Security tab
A) Dot
Internet Zone
B) Uncheck
Do not allow.....
C) Uncheck
Block images and......
3. Click
Send tab
A) Make sure
HTML is dotted under
Mail Sending Format
B) Click
HTML Settings button under Mail Sending Format
C) Make sure
Quoted Printable is selected for
Encode text using:
D) Have only
Send pictures with messages and
Indent message on reply checked
E) Click
OK .
4. Click
OK to apply changes.
5. Close and reopen Windows Mail.
Hope this helps,
Shawn
Operating System
Windows 10 Pro 64-bit
Manufacturer/Model
Custom
CPU
Intel i7-8700K 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 3
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Operating System
Windows 10 Pro
Manufacturer/Model
HP Envy Y0F94AV
CPU
i7-7500U @ 2.70 GHz
Memory
16 GB DDR4-2133
Graphics card(s)
NVIDIA GeForce 940MX
Sound Card
Conexant ISST Audio
Monitor(s) Displays
17.3" UHD IPS touch
Screen Resolution
3480 x 2160
Hard Drives
512 GB M.2 SSD
Thank you for the quick response.
Although I am having this problem in Microsoft Outlook Office Mail, Not Windows mail.
Any suggestions there?
Thanks again
Operating System
Windows 10 Pro 64-bit
Manufacturer/Model
Custom
CPU
Intel i7-8700K 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 3
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Operating System
Windows 10 Pro
Manufacturer/Model
HP Envy Y0F94AV
CPU
i7-7500U @ 2.70 GHz
Memory
16 GB DDR4-2133
Graphics card(s)
NVIDIA GeForce 940MX
Sound Card
Conexant ISST Audio
Monitor(s) Displays
17.3" UHD IPS touch
Screen Resolution
3480 x 2160
Hard Drives
512 GB M.2 SSD
Thanks for the link, and your time and knowledge.
Tina
Hiawatha Highlands
Your welcome Tina,
I hope you get a solution soon.
Shawn
Operating System
Windows 10 Pro 64-bit
Manufacturer/Model
Custom
CPU
Intel i7-8700K 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 3
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Operating System
Windows 10 Pro
Manufacturer/Model
HP Envy Y0F94AV
CPU
i7-7500U @ 2.70 GHz
Memory
16 GB DDR4-2133
Graphics card(s)
NVIDIA GeForce 940MX
Sound Card
Conexant ISST Audio
Monitor(s) Displays
17.3" UHD IPS touch
Screen Resolution
3480 x 2160
Hard Drives
512 GB M.2 SSD