Help to remove a virus

[Tonyboyno1]

Hey guys just joined up , and defos will be staying
Just one slight problem
I have a laptop that is buggerd... The acer aspire 5920
Got it about a year ago had the hard-drive replaced in it about 3 month back... Now im stuck with a nasty trojan horse Hope yous can help
The trojan - Win32/Olmarik.KW trojan
Cant even install any programs to fix it because the Trojan wont let them work


Please help​

Thanks loads if you care to help​

​

 

[Frostmourne]

Can you boot into safe mode? If not download the Avira Rescue cd and use another pc to burn the 60MB iso to cd. Reboot and let it scan. The link is:

Avira AntiVir Rescue System

 

[Tonyboyno1]

Wat program is best to burn onto a disk? Not done this sort of stuff for ages
Thanks frostmourne

 

[Frostmourne]

ImgBurn hands down. Make sure you choose to burn an .iso and your pc should boot from the cd unless you need to adjust the BIOS, which shouldn't be necessary. If that program won't clean it, it might rename it so the virus is useless. Then we can go hunting for it, and delete it completely.

 

[shor]

Have you tried one of the many free scans available?
McAfee and Norton's usually offer fixes for just about all of them.
Being you can obviously still browse simply visit one of those sights, get a free scan, and follow suggestions after the virus pops up.
I strongly recommend that you stick with large scan sites such as Norton's or McAfee. It is very common for other viruse to mask as a fix for the one you are trying to get rid of and QUESS WHAT, you will have another one to deal with. So a good rule of thumb is "DON'T TAKE THE BAIT". I have not had a virus in 10 years and I used to collect them just to see how they worked.
Removing viruses can be fun, challenging and certainly very educational. Don't sweat it McAfee will have a fix.

 

[Frostmourne]

Have you tried one of the many free scans available?
McAfee and Norton's usually offer fixes for just about all of them.
Being you can obviously still browse simply visit one of those sights, get a free scan, and follow suggestions after the virus pops up.
I strongly recommend that you stick with large scan sites such as Norton's or McAfee. It is very common for other viruse to mask as a fix for the one you are trying to get rid of and QUESS WHAT, you will have another one to deal with. So a good rule of thumb is "DON'T TAKE THE BAIT". I have not had a virus in 10 years and I used to collect them just to see how they worked.
Removing viruses can be fun, challenging and certainly very educational. Don't sweat it McAfee will have a fix.

Offline are still faster and more likely to catch something up. After the rescue cd, I'd say alwarebytes and SuperAntiSpyware should clean any remnants up.

 

[Tonyboyno1]

No , Bought norton 2009 and scanned but no fixes to it. I would like to study a little more on viruses for the future of any more viruses. Shor you have msn to chat a little more?
Thanks

 

[shor]

First of all I do not work for McAfee!!!
I believe you had a typo and meant to say you have the
Win32/Hallmark.KW trojan. If I am correct I am also looking at the fix on McAfee site Cookie Help
you can do the pay to remove or try the free scan. They usually fix things and then get you to buy a subscription. I strongly suggest you update and get with a new program.

 

[Frostmourne]

No , Bought norton 2009 and scanned but no fixes to it. I would like to study a little more on viruses for the future of any more viruses. Shor you have msn to chat a little more?
Thanks

Did Avira work? My contact details are on my profile.

 

[Tonyboyno1]

Shor - no I am correct it is Win32/Olmarik.KW trojan

Frostmourne - Done the scan taken 32 mins and think there was 3 warnings , 14 records and 0 deleted
And its crashed

 

[shor]

No sorry I do not chat anymore. I never get anywork done. Once I get started I end up on it for hours. My contact info is available.
Thanks:D

 

[Frostmourne]

Crashed? Can you boot into safe mode and run a scan from Malwarebytes and SuperAntiSpyware.

 

[apocalypticgirl]

Use CyberDefender! Removing is only half the battle - Cyberdefender removes all virus' but then blocks new attacks so that you don't have to worry about this again

 

[apocalypticgirl]

Use CyberDefender! Removing is only half the battle - Cyberdefender removes all virus' but then blocks new attacks so that you don't have to worry about this again