• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Installing Windows Vista issue with serial not being accepted

FTLOSM

New Member
Messages
1
#1
I have an older Compaq tower my Dad used but the drive failed so it sat in a closet for a few years. After he passed I ran into it again and decided to fix it for my mom to use. It has the license sticker on it for windows vista home premium oemact with serial number. I looked everywhere but i never found any restore cds (which is ironic because he like me generally made his restore discs), but I did find a cdr marked vista home premium iso.

I figured why not try this, so I put a new drive in the machine, stuck that vista disc in, and it gave me an option of which version of vista to load i chose home premium, it loaded up great went to register windows but it keeps saying my serial number isn't valid.

I retyped it a few times slow and making sure I got each character right but no luck, I guess it could be this cdr isn't the right vista home premium? I contacted hp about it and haven't heard a word back other than them telling me my serial number no longer is under warranty and to go to the hp help community forums, so I wonder if that is their answer (not answering me).

Are there different versions of vista home premium? I noticed the sticker on the machine says OEMact is there somewhere i can find an iso image of Vista HP OEMact?
 

My Computer

System One

  • Manufacturer/Model
    Compaq

MilesAhead

Eclectician
Vista Guru
Gold Member
Messages
2,442
#2
If I remember rightly some OEM systems that came with Windows preinstalled had a sticker on the machine that was useless. There was another sticker inside the owner's manual with the correct license code.

If you cannot find any way to get a valid copy of Windows you may want to try a small Linux that is easy to install and use. One I tried was Puppy Linux. Especially if you mainly to web browsing and use email that is cloud based such as Outlook, the fact that it is Linux should not be a big deal. Many of the new distros like Puppy and Mint try to design the user interface to make it easy for those coming from Windows. And it is free. I think Puppy is only a few hundred MB download.

Puppy Linux Community Home - Getting Started

Main Page - Linux Mint
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion m9515y
    CPU
    Phenom X4 9850
    Memory
    8 GB
    Graphics Card(s)
    Some Radeon Cheapie with 512 MB Ram
    Monitor(s) Displays
    CRT
    Screen Resolution
    1280x1024
    Hard Drives
    750 GB SATA 3G
    2 SIIG Superspeed docks w/WD Caviar Black Sata II or III

virtual6

Vista Pro
Messages
113
#3
FTLOSM:
You should be entering a 25-character product key in order to activate Windows.
I don't know what you mean when you say you're entering a "serial number" in order to "register" Windows.
I think it's important to be precise with these terms so that we're talking about the same thing.
After the install, I wouldn't be in a hurry to activate. The system will attempt to activate automatically after a few (three, I think) days.
If that attempt is unsuccessful, you'll get a message to "activate Windows", at which time you can enter your product key.

If the install from your CD resulted in a working system, that's great.
Your HP OEM "Vista Home Premium" is a factory customized version which contains the proper drivers and additional software. The backup CD you have is probably this version. Another source may be in the form of a factory restore partition on your hard drive, which hopefully you didn't delete with your recent installation. I doubt HP would still be offering a disc for your computer.
Generally speaking, there is only one Vista Home Premium version; the OEM factory versions are simply customizations.
 

My Computer

Users Who Are Viewing This Thread (Users: 1, Guests: 0)