Laptop has a double image on the screen

[poisonbite01]

I was playing a game on my laptop and it froze, then the screen split into a duplicate, one on top of the other. I rebooted and now the laptop has two completely functional, duplicate screens, complete with identical mouse pointers. I can click everything, navigate and all that, though it is a little blurry.

What would be an effective way of addressing this issue?

Computer specs:
Windos Vista Service Pack 2
Manufacturer: Gateway
Model: P-6860FX
Rating: 4.5
Processor: Intel (R) Core (TM) 2 DUO CPU T5550 @1.83 GHz 1.83 GHz
Ram: 4.00 GB
System Type: 64 bit operating System

 

[Yard Dog]

Hello, why not try to get rid of temp files, use Ccleaner or disk cleanup in your system tools .

 

[MilesAhead]

If you have a restore point from right before the system froze, I would try that. It's probably a setting in the registry causing split screens. I'm just guessing. I've always had desktop PCs. But a recent restore point shouldn't hurt. Just copy off any new files you may need to something else if you have external drive or whatnot.

 

[poisonbite01]

I tried disk cleanup, nothing. System restore, still have the same problem. Any other possibilities or should I go ahead and call up a professional?

 

[MilesAhead]

One shot might be see if the GPU card or chip maker has a forum. If it happened to you it probably happened to someone else. I'm not familiar with laptop video settings. I know it has stuff that desktops don't. Most manufacturers have some kind of web forum as it's a cheap way to provide support.

 

[poisonbite01]

Newb question: How do I check the Graphics card manufacturer on the laptop?

 

[MilesAhead]

This is the most relevant post I found. Seems to be problematic with LCD laptop displays. If you can afford a technician and don't like messing around inside equipment might be better to take it for repair. If you're do it yourself person then take a look:

Z70VA Split Screen Video Problem

 

[poisonbite01]

yeah I'm just gonna call somebody. I'll post up the problem and how it was fixed, if I can, when they get here.

 

[umakantm]

I have exactly the same problem. The screen is horizontally split and two images of the fully functional screen displayed one on the other. I tried changing the settings, restore points, reinstalling windows etc. nothing works. actually the display screen is split at the startup even before windows is loaded. So even if I try DOS or Ubuntu or other OS the problem remains the same. I am too much worried without knowing what to do. I would be grateful if anybody has found a solution to it.

 

[wither 3]

Did you try the cable connections, as suggested above?