Login Using Vista

[WENZO]

Hi Folks:

I have Vista Home Premium 32 bit.
I cannot login to two of my accounts. I get to the web site but it will not let me login. One is Triple “A”. If I go to another computer no problem. I believe it is some type of security setting. Most of the cookies stuff I have already checked.

Thank you.

JAN

 

[johngalt]

First of all, you need to specify that these are not Vista accounts, that they are in fact online accounts. Second, what browser are you using? Third, what security software are you using?

 

[WENZO]

Hi Johngalt:

Thank you for trying to solve my problem. I hope I am posting in the proper area. I got hell because I had a line between each letter but I did not do it on purpose. Actually, I do not know why it happened.

To answer your questions: I do believe it is a security-setting problem. I have tried several solutions but to no avail. My Browser is Internet Explorer. My security is McAfee and Windows Firewall. I have tried to change some settings but it did not work. Again, my problem is I cannot login to my account on two sites. I can get into the site but cannot login. The window starts to come in but than goes back to the site home page. I could previously but for some reason cannot at this time.
Thank you.
WENZO

 

[johngalt]

Have you tried disabling McAfee and seeing if that works?

And please stop pasting posts with a font size of 6 and the color red. I can read it just fine as it is above.

 

[WENZO]

Dear Johngalt:

I disabled McAfee and I tried to login to both accounts to no avail. In both accounts the login page starts to come up but then something blocks it.

Sorry for the color red and large letters. I sure am getting reprimanded on this site but I do appreciate your effort to solve my problem.

Thank you.

WENZ0

 

[johngalt]

The red was not bad, but combined with the size it was horrific.

As for McAfee, you might next try *uninstalling* it as it can still block things when disabled. It could also be something like a HOSTS file, a security setting from another security program, or any of another number of things.

have you tried running your browser in safe mode?

 

[WENZO]

Hi:

Bill Gates I am not. Could you explain how to run my browsers in the "safe mode"? I will see if I have disk to reinstall McAfee if I uninstall it. Please explain the "Host file"

Thank you.

WENZO

 

[johngalt]

Which browser are you using? What security software do you have installed?

 

[WENZO]

Hi:

I have Internet Explorer and McAfee Security Center Disk. I use Window Defender and whatever comes with Vista.

Thank you.

JAN

 

[johngalt]

If you have the McAfee Security Center Disc so that you can reinstall, uninstall McAfee and see if that makes a difference.

 

[WENZO]

Hi:

Will do!

I'll get back to you!

Thank you.

JAN

 

[WENZO]

Hi:

No luck. On the AAA site I got a message that Internal Explorer could not open this site. Then the home page appeared. Try to login and it started then went back to the Home Page of AAA. Shall I install my McAfee? How about Windows Firewall or Windows Defender?

Thank you.

WENZO

 

[johngalt]

Those *should* not have a problem.

Tell you what, you can go ahead and install McAfee and then try http://www.vistax64.com/tutorials/114310-internet-explorer-reset.html

 

[WENZO]

Hi Johngalt:

First I ran the test to see if I have a bad Add-on. Test came back Negative. Than I Reset Internet Explorer. Bingo it worked on both sites the first time! Could you explained to me what caused the problem in simple terms?

Is it possible for you to contact me by regular email? I want to Thank You properly!

Thank you.

WENZO