Need help please!!!

[mrssoo]

Hope you guys can help.

I have a Toshiba A300 laptop with Vista home premium.

A few weeks ago I put it to sleep by lowering the lid and when I came back a few hours later to start using it, the laptop just had a black screen. The backlighting was still on, but it wouldn't start. I turned it off and back on again, where I had an option to run system recovery or start as normal. well I tried both options but it would only go so far as to show the microsoft symbol and then black screen again.

I tried a few things and nothing worked so we had to reformat it and reinstall everything. Was working fine for about a month or so, but now exactly the same thing has happened.

The comp is 14 months old ie: just out of warranty.

So annoyed!! Please tell me I don't have to reformat it all over again. Does someone have any ideas as to why this is happening over and over again? I use it predominantly to surf the web and study online. I'm going to die studying online without a laptop so looking for advice asap please.
Thanks in advance,
Carly

 

[mrssoo]

anyone?

 

[stoneys-nutz]

Hello mrssoo,
It could be anything causing this, so i suggest you start by doing the basics.

This tutorial will help.

http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

Download and use these free apps.

Malwarebytes

CCleaner - Home (Backup Your Registry When Prompted).

Also, go to the "Event Viewer" and check for any clues there, any errors showing up.

Check you power settings, i would try using a different setting, just to see if this has any affect on your system.

As you have just formatted the machine, I'm assuming all the drivers are up to date, sound, video, and chipset. Go to the makers site and check for any updated drivers.

Try these suggestions and post your results, good luck.