Please help!

[Welshgareth]

Can someone help

I had a virus a few days ago, and manually deleted the infected files. Ever since then, i can't open files such as word, powerpoint (a message comes up saying the file does not have an associated program connected with it) etc..., and if i try and open other files (including anti malware), a box comes up asking what programme i want to open it with (adobe, internet, etc), none of which work.

Eith er the virus has knocked something off, or i deleted something i shouldn't have when i was deleting the infected file.

I have tried System restore but this doesn't work either.

Can someone help?

Thanks

 

[roy69]

Click on control panel then Default programs.

 

[Welshgareth]

Have done!

What Should i do from there. SOme options are still asking me what i want to 'open them' with

 

[richc46]

Welcome,
See it this helps

Try to reset the exe and lnk (LNK) associations.
Default File Type Associations - Restore

 

[Welshgareth]

Hi there

Thanks so much, i tried the EXE one and that has allowed me to access all the programs again now. Do i still need to do the lnk one as well? What's the difference?

Many thanks again

 

[richc46]

If you are working properly with the .exe fix, just use it, the way it is, unless you experience additional problems.

 

[Welshgareth]

Thanks Rich for all you help. You've been brilliant. I do have one more problem with another laptop which you may be able to help me with. I have forgotten my password to get into the computer and am i a bit stuck. I don't have a disk to resolve the problem either. Any help would be appreciated. It is a Dell if that makes any difference


Gareth

 

[richc46]

Gareth,
I will offer any help that I can, but please note that in this area my answers must be limited to what is published in the forum.
You do understand the sensitivity of the question.
Password Reset - Windows 7 Forums (for Vista too)