Problem with hp recovery for vista

[tracer555]

Please help I have been trying to use the system recovery for 3 days now and it seems to work fine until it hits windows set up it finishes the Pre-PININST then restarts and all I get is a Blue/black screen and it seems to stall there, I left it overnight and still have same screen

 

[americancritic]

Hello and welcome to the forum.

I am sending you some tutorials to read on system recovery.

http://www.vistax64.com/tutorials/194765-system-recovery-options.html

http://www.vistax64.com/tutorials/66971-system-restore.html

http://www.vistax64.com/tutorials/76905-system-restore-how.html

Please report back as to whether this has helped or not.

 

[tracer555]

Hello and thank you for reponding so quickly.....I just did a quick review on the links that you sent me but not sure if they will work I'd just like to clarify a few things to give you a better picture. First off my computer would not start up in windows I took it to a shop and they wanted $350 to fix it. I did some research and came up with the hp recovery for vista......I looked at some things in the safe mode but could not figure much out so i decied to go ahead with the recovery. I used f11 to start the recovery manager and went on from there all was going good until the windows setup window came up it had a check mark at the pre-pininst and did its thing then restarted when it came back on all I got was a blank screen and it has stalled there. I have tried to redo it a few times now but stops at the same point. I cannot start again in safe mode because I get a popup window saying Windows cannot complete installation in safe mode. To continue installing windows restart the computer after doing so it returns to a dark screen and stays there.

 

[americancritic]

Hello

I am sorry that it was unhelpful, I am going to requset a few more members to take a look and they will have some more suggestions for, so give it a few more minutes and then will answer.

 

[tracer555]

okay thankyou for your time

 

[Lottiemansion]

Hi,

First a few questions: -

Do you need to recover or save any files on the system or are they already lost?

If not or they are lost, please try a destrucive install i.e. Delete the "C" partition & format it. Then select this space as the recovery selection. DO NOT DELETED ANY OTHER PART OF THE SYSTEM.

If you have ANY questions ask BEFORE acting. OK?

 

[tracer555]

Hi, I did not save anything when doing the hp recovery I just wanted it to start back up in the original form from the factory. And how do I do what u suggested? I have left the laptop on all day where it had stalled I am using my desktop now.

 

[t-4-2]

Hi, I did not save anything when doing the hp recovery I just wanted it to start back up in the original form from the factory. And how do I do what u suggested? I have left the laptop on all day where it had stalled I am using my desktop now.

>>> I just wanted it to start back up in the original form from the factory.

Suggestions :

1. Call your HP manufacturer. Ask for a tech to show you how to use the recovery partition. They created the parition. They know perfectly how to use it.

2. Ask HP for a set of recovery disks. The cost is minimal. Use the set to do system recover.
How to Restore an HP computer to Factory Settings :

How to Restore an HP Computer to Factory Settings | eHow.com

 

[tracer555]

Thank you all for all your help. Late last night I finally got my sytem restore completed so all is good there now I have a problem with a flickering screen any ideas there?????

 

[t-4-2]

Thank you all for all your help. Late last night I finally got my sytem restore completed so all is good there now I have a problem with a flickering screen any ideas there?????

Again, go to your HP website, look for graphic card driver update.
You may need an update.