Solved Problems with receiving some emails

[Pat squire]

I receive some, but not all emails on Windows Mail.

 

[richc46]

Welcome
Two possiblities
One they go to the spam folder
or
The sendersemail address is blocked by your ISP or email

 

[Yard Dog]

Hello Pat squire,
Did this just start after the latest round of MS updates ? If so. do a system restore back before the updates and see how your email works at that point of time. Post back results please
http://www.vistax64.com/tutorials/76905-system-restore-how.html?filter

Or as richc46 posted, it just may be doing as it should .

 

[Pat squire]

Hello Yard Dog,
The problem has been going on for weeks (impossible to say how many emails I've missed, except when friends tell me), so I don't know when to create a restore point.

 

[Yard Dog]

If this has been going on for weeks, then do not do a system restore. Instead , what e-mail service are you using ? You may have incorrect settings in that e-mail settings, and it is not Windows Mail's fault .
For example, i have g-mail from google, and i have it set to forward to my comcast email , which is my Windows Mail by default settings i have set up with Comcast.
Check your settings out , and post back if we can assist . In fact, post back so other users can learn from this issue .

 

[richc46]

Welcome
Two possiblities
One they go to the spam folder
or
The sendersemail address is blocked by your ISP or email

Lets not forget the obvious. If you get some it is probably not the settings, but a problem with the sender.

 

[townsbg]

If you have multiple accounts, are the emails from a specific account? How do you know that they are missing? Can you log into the account from a website and see that they are there? If the emails are from a specific account and if you aren't receiving any emails from that account the settings are probably wrong (if you have more than one account). However if you are only missing a few and you only have one account then Richard is probably right. The sender is either blocked or it's been marked as spam, depending upon the provider.

 

[Pat squire]

My ISP is Post Office, but I use Windows Mail. A friend forwards a lot of emails she receives; I get some of them, but miss several (so she tells me). Another friend recently included my name on a general email, but it didn't arrive. Most disconcerting, as I may be missing important messages.

 

[richc46]

That is not usual.
Can it be that the problem is at their end? If there is a problem at your end its not with Live Mail its with your ISP, you have to contact them, but I dont really think thats the case.
Are the lost mail always from the same email or ISP?

 

[Pat squire]

Hi richc46.
Thanks for your reply. I've just checked the addresses of the 2 friends I mentioned, and yes, they're both on "Freeserve" - maybe the fault IS with the senders!

 

[richc46]

I had a computer for years and have helped out here for several years. There is no situation that your email loses some of the mail. It is the sender that is the source of the problem. If you lose all your mail its your email
Heres my guess your ISP or Email provlder does not accept mail from that domain. They may have sent a lot of spam in the past.
Good luck

 

[Pat squire]

Hi richc46,
Thanks for the observation. Assuming that the problem is with the senders, I cannot understand why some of their emails get through and others not. Is there anything I can do to to rectify the problem - eg contact my ISP?

 

[richc46]

You could try that. I think some may get through by accident.