Random BSODS(I think!)! Help would be awesome!

[kdbar]

Hey everyone, I've been getting multiple BSODs a few times daily. They have popped up either when I'm watching a streaming video(happened twice watching videos on Megavideo) or while I'm Skyping (has happened everytime randomly on both webcamming and voice chatting) and even during a Google voice chat. Here is the same exact BSOD message that keeps popping up:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 000009940000007E
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80002667443
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

My laptop specs are here:

Toshiba Satellite A305 S6862 15 4 Widescreen Notebook Computer With Intel Core 2 Duo Processor T5750 With Centrino Processor Technology by Office Depot

I've also attached the minidump files.

I'm pretty sure I've updated all my drivers. I've also tried doing a system restore to a month back. Any help would be so very greatly appreciated. Thanks!

 

[usasma]

Looks like network driver issues (Intel wireless - netw4v64.sys), running the dump files to be sure - BRB....

 

[usasma]

Yep, it's the Intel wireless stuff - all 5 of the dump files blame it.

Please visit the Intel website to update these drivers. The updates available from Windows Update, the Update drivers function of Device Manager, or the Toshiba website are not likely to be the most updated driver available.

Here's the link for the 64 bit Vista drivers:  Intel® PRO/Wireless and WiFi Link Drivers-Only for Windows Vista*

Also, if you use the Intel connection utility, here's the link for it:  Intel® PROSet/Wireless WiFi Connection Utility for Windows Vista 64-Bit*

Please update or remove these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager. Please use the following instructions to locate the most current drivers:

How To Find Updated Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

Here's the older drivers:

AegisP.sys   Thu Jul 12 15:57:49 2007
Afc.sys      Wed Jul 12 01:48:20 2006
FwLnk.sys    Sun Nov 19 09:11:04 2006
iaStor.sys   Sun Sep 30 01:36:30 2007
igdkmd64.sys Thu Sep 13 18:27:07 2007
NETw4v64.sys Wed Sep 26 09:19:03 2007
rimspx64.sys Thu Jul 26 07:33:52 2007
rixdpx64.sys Fri Jul 27 06:45:50 2007
tdcmdpst.sys Wed Oct 18 03:08:01 2006
tos_sps64.sys Wed Dec 20 00:36:20 2006
TVALZ_O.SYS  Thu Nov 08 22:08:41 2007
UVCFTR_S.SYS Tue Nov 27 05:38:38 2007

 

[ComputerAge]

Your drivers are old and they need to be updated- ESPECIALLY THE WIRELESS driver.

Use usasma's link for the Intel Wireless Drivers.

-RF

 

[kdbar]

awesome! I will do all of that right now. Thank you very very very much for the download links. I do have a side question though if you can answer. Is it just coincidence that I'd get the BSODs during a streaming video or a video chat instead of just surfing the internet because I've surfed the internet fine without any errors and they've only come randomly while watching a video or from audio/webcamming. thanks again! REPPED =)

 

[kdbar]

update: i've been having a lot of trouble finding the files to update the drivers you listed although I have been able to update both of the intel network drivers. For the other list of drivers you posted, I googled them all and could only find out what the files were and couldn't find out where to download updates. I went to the Toshiba driver download website for my laptop, but wasn't sure what files specifically to get as they didn't have the file names. I also checked the dates of some of the drivers in the list on device manager compared to the dates released on the toshiba website and some of the dates on the device manager were more up-to-date than the dates on the site, which only made things more confusing. I'm wondering how important those updates would be and if I could just turn some, if not all of them off instead. Thank you again for all the help.

 

[usasma]

Not a problem with not finding them all - It's difficult (and that's why I ask you to do what you can first).

Also, the point here is to stop the BSOD's - have they stopped so far? If this has stopped them, then there isn't a great deal of urgency to update the other drivers. But all of this stuff is inter-related, so it's important to do it.

Because you're having problems, we recommend getting the latest drivers available (in case any of the latest updates contain fixes for your problems). To do this you MUST
visit the website of the manufacturer of the device (NOT Windows Update, the Update Driver function of Device Manager, or the PC Manufacturer's website).

Here's what they seem to belong to:

AegisP.sys Thu Jul 12 15:57:49 2007 - Cisco/Linksys wireless adapter
Afc.sys Wed Jul 12 01:48:20 2006 - Arcsoft ASPI Shell (most likely a CD/DVD program)
FwLnk.sys Sun Nov 19 09:11:04 2006 - TOSHIBA PC Firmware Linkage Service
iaStor.sys Sun Sep 30 01:36:30 2007 - Intel Matrix Storage drivers
igdkmd64.sys Thu Sep 13 18:27:07 2007 - Intel Graphics drivers
NETw4v64.sys Wed Sep 26 09:19:03 2007 - Network device (most likely wireless)drivers - VERY IMPORTANT!!!
rimspx64.sys Thu Jul 26 07:33:52 2007 - SD/MMC Card reader
rixdpx64.sys Fri Jul 27 06:45:50 2007 - SD/MMC Card reader
tdcmdpst.sys Wed Oct 18 03:08:01 2006 - Toshiba ODD Writing Driver (CD/DVD)
tos_sps64.sys Wed Dec 20 00:36:20 2006 - TOSHIBA tos_sps64 Service
TVALZ_O.SYS Thu Nov 08 22:08:41 2007 - TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Driver
UVCFTR_S.SYS Tue Nov 27 05:38:38 2007 - Chicony USB 2.0 camera webcam driver (if it's a built in webcam, use the Toshiba drivers)

On the Toshiba devices - if that's the latest that Toshiba has, then it'll have to do.
Then you'll have to uninstall the one that's on the computer - then install a fresh copy from the Toshiba website.

PS - if you still have problems (like with the Arcsoft stuff) - we can offer additional assistance in locating/updating/disabling the drivers.