Recurring Blue Screen

[ScottI22]

Hi,
I am having a problem with a blue screen occurring approximately every second time I start my computer. Ater completing a startup repair including a system restore I get this message on my desktop:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: a
BCP1: 0000000000000880
BCP2: 000000000000000C
BCP3: 0000000000000001
BCP4: FFFFF8000266FD19
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini101209-01.dmp
C:\Users\Scott\AppData\Local\Temp\WER-97017-0.sysdata.xml
C:\Users\Scott\AppData\Local\Temp\WERBDC2.tmp.version.txt

I have no idea what is going on I would appreciate any help anyone can give me.

Thanks in advance,
Scott

 

[acdcfan]

Hi,
I am having a problem with a blue screen occurring approximately every second time I start my computer. Ater completing a startup repair including a system restore I get this message on my desktop:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: a
BCP1: 0000000000000880
BCP2: 000000000000000C
BCP3: 0000000000000001
BCP4: FFFFF8000266FD19
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini101209-01.dmp
C:\Users\Scott\AppData\Local\Temp\WER-97017-0.sysdata.xml
C:\Users\Scott\AppData\Local\Temp\WERBDC2.tmp.version.txt

I have no idea what is going on I would appreciate any help anyone can give me.

Thanks in advance,
Scott

Scott
Please attach mini dump file to you next post, and I will be able to analyze it for you and let you know which file has caused blue screen

 

[theog]

Hi ScottI22

This may be of help:

Error Message: The System Has Recovered from a Serious Problem

 

[zigzag3143]

scott

ACDCFAN is right. we can do alot more with the dump file. In case you dont know its in the c:\windows\minidump directory. PLease zip the dump (*.dmp) and upload it to us using the attachment icon which is shaped like a paperclip in the reply form.

thanks
ken

 

[usasma]

More info on the STOP 0xA error message: BSOD Index

 

[ScottI22]

Much thanks for the replies. There were several files in the Minidump folder here they are:

 

[H2SO4]

Much thanks for the replies. There were several files in the Minidump folder here they are:

Update or remove this driver and the crashes should stop:

Image path: \SystemRoot\system32\DRIVERS\OA001Vid.sys
Timestamp: Fri Sep 19 19:30:16 2008 (48D37128)

 

[ScottI22]

Sorry to sound totally useless with computers but im having trouble locating the driver H2SO4 mentioned, where should i be looking?

 

[H2SO4]

Sorry to sound totally useless with computers but im having trouble locating the driver H2SO4 mentioned, where should i be looking?

A web search suggests that's some sort of Creative webcam driver. It's location on your system is listed in my previous post, but you shouldn't try to merely delete that file. Instead, I'd suggest checking whether Creative has made available any updated versions of the camera's software, hopefully including that driver. If there are no updates, you may wish to completely uninstall the camera app plus that driver.

 

[acdcfan]

Much thanks for the replies. There were several files in the Minidump folder here they are:

9 dump files...
I will get back to you with problems
First mini dump will be attached to this post and it goes something like this

First mini dump marked 220309-01 piont to OA001.vid system files. It has something to do with video capture with web cam or camera... Do you have something similar?

Second mini dump 041909-01 points to same file as above
Third mini dump file 042009-01 points to same file as first and second.
Fourth 100309-01 point to same file as previous ones.....
Fifth one 100509-01 same file
Sixth one 100709-01 same file
Seventh one 100809-01 same file
Eight one 101109-01 same file
Ninth one 101209-01 same file

They all have same bug check 0xA and it has to do with drivers. You must have Dell laptop

And all carry this message Some register values may be zeroed or incorrect.All of the have same bug check error....

So it all point to the driver of a web cam of some sort, as H2SO4 pointed out.

 

[acdcfan]

Sorry to sound totally useless with computers but im having trouble locating the driver H2SO4 mentioned, where should i be looking?

Click on My computer and click on your drive letter next click on Windows folder and find system 32 folder. Look at the attachment

 

[ScottI22]

Thanks H2SO4 I have found the driver now. I am updating my webcam's drivers ill restart the computer and see how I go. Thanks again

 

[ScottI22]

Thanks too acdcfan I got there eventually!

 

[acdcfan]

Thanks too acdcfan I got there eventually!

You're welcome

 

[ScottI22]

Much thanks for the replies. There were several files in the Minidump folder here they are:

9 dump files...
I will get back to you with problems
First mini dump will be attached to this post and it goes something like this

First mini dump marked 220309-01 piont to OA001.vid system files. It has something to do with video capture with web cam or camera... Do you have something similar?

Second mini dump 041909-01 points to same file as above
Third mini dump file 042009-01 points to same file as first and second.
Fourth 100309-01 point to same file as previous ones.....
Fifth one 100509-01 same file
Sixth one 100709-01 same file
Seventh one 100809-01 same file
Eight one 101109-01 same file
Ninth one 101209-01 same file

They all have same bug check 0xA and it has to do with drivers. You must have Dell laptop

And all carry this message Some register values may be zeroed or incorrect.All of the have same bug check error....

So it all point to the driver of a web cam of some sort, as H2SO4 pointed out.

2 successful boots in a row yay! Bit sad when you have to celebrate that but anyway. By the way nice call bout the dell laptop acdcfan I have a Studio.

 

[acdcfan]

2 successful boots in a row yay! Bit sad when you have to celebrate that but anyway. By the way nice call bout the dell laptop acdcfan I have a Studio.

Glad it worked....