SFC /scannow issue?

[darkstrike]

Hi all,

New here, but I have an account on the Win7 forums. I've got an Acer laptop I'm having issues with and it's running Vista Home Prem. 32-bit.

Last night, I uninstalled 3 pieces of software from the control panel for a friend who got sucked into a $600 for two-year contract with some remote-help company in California called Omnitech.

All I did, as I said, was uninstall their software from the Control Panel for her. Upon restart, I received a BSOD and it BSODs no matter what I do now. The machine won't boot normally into windows, it won't boot into Safe Mode (same BSOD...won't boot into ANY safe mode, with Networking, Command Line-only, or otherwise).

I have booted into the machine's recovery partition from the factory and used the Repair Computer option to get a command line. I've run a ChkDsk and want to run an sfc /scannow, but when I run the sfc /scannow command on her C: drive, all I get is an error saying "Windows resource protection could not perform the requested operation."

I'm logged in as her account (which I am pretty sure is set as an Admin account) because I can't log into the normal Administrator account, she has no passwords on any account, but if I select the Admin account and hit enter with a blank password, I just get an error that that account is disabled.

Any ideas how to get the sfc command working....?

 

[MilesAhead]

I would try this
http://www.vistax64.com/tutorials/67567-administrator-account.html?filter[11]=User Accounts

Also I would search for any indication this company put a hook in so that the software cannot be removed. If so, there may be a way to clean up the mess it leaves.. if that is in fact what caused it. Just speculating here.

Edit: a quick search shows complaints. A search through them may yield a workaround.

 

[Ztruker]

What about a System Restore to before the Omnitech program was installed?