Smart Card reader drivers

[JenniferDavis]

Im working on a friends computer. It is an HP and has a smart card reader. I can't find drivers. Any ideas? The computer is a a6137c When I look at devide descriptions is says HP ProtectTools serial smart card reader. How can i tell if it's a hardware instead of software problem?

 

[richc46]

You did not give a lot of information, but this site is for smart card readers.
If I have the wrong model, just play around with the site until you get to the appropriate model
HP 2133 Mini-Note PC*-* SCR33x USB Smart Card Reader Driver - HP Business Support Center
If my suggestion of of no value, here is a page that may help
http://www8.hp.com/us/en/support-drivers.html

 

[JenniferDavis]

You did not give a lot of information, but this site is for smart card readers.
If I have the wrong model, just play around with the site until you get to the appropriate model
HP 2133 Mini-Note PC*-* SCR33x USB Smart Card Reader Driver - HP Business Support Center
If my suggestion of of no value, here is a page that may help
HP Support & Drivers | United States

I changed my thread to have better info. the computer is an a6137c and the device driver says HP Protect Tools serial smart card reader.

I ran the link you sent but either I don't know what i'm doing (very possible) or it didn't work.

 

[ilikefree]

Try this

HP ProtectTools Serial smart Card reader - Free software downloads and software reviews - CNET Downloads