sp1

[solid]

ok first i have made a fresh new instal of vista home premium 32 bit on a acer aspire 7520. I have updated the drivers i needed and the nvidia one. I have made multiples update trough windows update and those needed to instal the service pack 1. When i instal the service pack (in safe mode) everything goes well until the end, it says sp1 instal correctly BUT after that i cant go in control panel, cant open the windows welcome, cant go in personilize ... i just cant do anything. It shows the control panel but there is no icon. I also cant use the windows update feature. If i try to instal the sp2 it says an unknown error occur at the begining. So id like to know if anyone have a solution for this ... or if it is really nessesary to instal those service pack cuz the computer seems to work fine without it for now.

thx in advance

 

[solid]

ok ive tried to reinstal the nvidia drivers for the 8400 m and it didint worked. Ive tried the computer in safe mode and everything is working perfectly so i guess its a driver issues or software...what is weird is that everything works fine before i instal the sp1 and after nothing work...

 

[lemur]

Hmm... just made this suggestion for somebody else. In safe mode, enter msconfig and uncheck items you are POSITIVE will not screw up computer. DO NOT uncheck microsoft files.

How to use MSCONFIG in Windows Vista: NetSquirrel.com

 

[Submarine]

MS also describe this process in How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Good luck!

 

[solid]

well ive just decide too uninstal the sp1 to let windows instal updates that may be the problem here but ill sure give it a try when i try to reinstal it. If it can help after i uninstal the sp1 everything came back to normal.

 

[solid]

sup again... well i have tried both of your tricks and it seems nothing worked. Im really amazed by that lol. Still, everything is working fine in safe mode so we must assume its a driver or somthing like that ... just wondering witch one interfere with sp1 and why the hell sp2 says non specyfied error when i try to instal.

 

[Flavius]

Uninstall 3p firewall,antivirus,antispyware...

 

[solid]

ok now i have waited until vista proposed me to instal sp1.. what i just did and nothing has changed.

 

[Submarine]

We can fix this somehow, I am sure. Can you get into Device Manager or Event Viewer to see what errors you find?
Two ways: 1) Search for them & 2) Start - right click on Computer and choose Manage.

Are you running any other antivirus or firewall than Vista's?

 

[solid]

if im looking at administrative event and than in errors..well there is so much of them lol i don know where to start.

not sure if this what you were talking about and yes its in french but im sure youll understand it .

 

[solid]

today i have made a new frensh instal. This time i only instal the os, the wireless driver and i let windows instal all the drivers until it offers me sp1, what i did and the problem is still there no matter what i do. Theres somthing in this computer taht cause that.

 

[Submarine]

That does not look very nice.

I suggest you start by running checkdisk to test if there is any problem with your hard disk. If you got a diagnostics disk with your computer, there could be a hard disk test on that one. In that case run this one too. There could be one to download from the Acer homepage.

Why did you do a fresh install? Virus?

 

[solid]

no it was to see if i had jumped a step or if i did somthing wrong the first time, im not used to laptops.

 

[Submarine]

Why are you installing SP1 in safe mode?

 

[solid]

ive reed that in one of the thread here ... i only tried it once. This time i instal it like usual. I have done your hdd thing and everything is normal, no issues.

 

[Submarine]

Does it work prior to SP1?

 

[solid]

yeah everything works like a charm before i instal sp1. After that i lost my graphic (no more areo) and the control panel with everything in it.

 

[Submarine]

OK,

I would suggest starting from the beginning again. First, disconnect your computer from the internet. Format (I assume you have files backup- everything incl programs on disk will be lost, but I am sure you know that). When everything is installed, go into control panel. Tick "Check for updates but let me choose ...". Then shut down, connect to internet and restart. Update drivers from manufacturer homepages, not from win update. Update with the Vista System Update & Readiness Tool. Then check the log at WINDOWS\Logs\CBS\CheckSUR.log. You can copy and paste into documents folder - you may have to OK a number of pop-ups, but that's fine. Check it out, it may tell you it installed some updates or failed. Have no 3rd party firewall or AW software running. Report findings back. Good luck!

 

[Submarine]

If your installation was healthy prior to SP1, you could try uninstalling it or go back to an earlier restore point to try to avoid the pain of having to install everything from zero. Before installing SP1 again, I would run the Systems File Checker as described in this tutorial: http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html?ltr=S. I would also check that I have no serious error in the Event Log and no exclamation marks in the Device Manager.

 

[solid]

HUmm i dont know how to explain this but here it is. The sp1 file i have is an old one i had downloader a couple month ago when i had vista on my computer. Its a 434 mb file and it was working perfectly. Today before going to try your idea i just say ... hey ill try to instal it through the windows update, and guess what lol it worked, and it got instal in like 15 minutes. So what i dont understand is how did my very slow internet manage to download the sp1 in 5 minutes when it should have take 2 or 3 hours and instal it in 15 minutes when the stanalone version i had took at least an hour. Ho well i guess ill never understand computers lol. Anyway now its working and id like to thank you very much for taking of your time to try to help me. Its very kind of yours and continu your good work.