Unable to boot

[sherbit]

My PC has not booted up for the last couple of days and I can't find any way to move forward (other than taking the PC to an engineer). When I start it up, it goes through the screen that lists the drives and at the point that the OS normally starts up, the pc restarts - it continues to do this until I switch off. I have managed to get on to a diagnostics utility that took 10 hours to complete and which said all was ok. I also got onto the windows boot manager that has a memory diagnostic tool, but that only showed that file \boot\memtest.exe was missing or corrupt. It also advises to insert the Vista intall disc to try to repair, but I don't have one (pre-installed by Dell). I want to do a reset but need the OS to do that as the recovery files are on a partition(I also have a couple of files that I need to capture before I reset). Any pointers?

 

[mblack]

If you have access to another comp you can make recovery disks from this site Download: Windows Vista x64 Recovery Disc — The NeoSmart Files
just scroll down the page and choose your version i:e 64 or 32bit !

Hope this gets you sorted Good Luck !

 

[sherbit]

Thank you so very much D:D

I was in a bit of panic there, you've really saved me a whole lot of grief - now for a few days of backing up those crucial files and bits of info that I don't include in my regular backup. And finding a safe place for my recovery disk!!!

I'm really very happy now.