Hello,
I have problem to access my account (Admin). There are two accounts on the computer: mine (Admin), and son’s (user). A few days ago I uninstalled several programs, and after reboot – I can not access my Admin account. Password is OK, I know it, but after systems boots up, and I try to log in – I have an error message saying: The User Profile Service service failed the logon. User Profile cannot be loaded.
I can log into other (user) account, since there is no password on it. I can see all the files from Admin account, and can copy SOME of them, but not all. The main problem are email files, that system does not let me copy, for some reason.
So, where do I go from here:
- Can I recover my old Admin account?
- If not recovered, can I make new Admin account and transfer the files? How about emails?
Please help!
I have problem to access my account (Admin). There are two accounts on the computer: mine (Admin), and son’s (user). A few days ago I uninstalled several programs, and after reboot – I can not access my Admin account. Password is OK, I know it, but after systems boots up, and I try to log in – I have an error message saying: The User Profile Service service failed the logon. User Profile cannot be loaded.
I can log into other (user) account, since there is no password on it. I can see all the files from Admin account, and can copy SOME of them, but not all. The main problem are email files, that system does not let me copy, for some reason.
So, where do I go from here:
- Can I recover my old Admin account?
- If not recovered, can I make new Admin account and transfer the files? How about emails?
Please help!
