Vista x64 bsod!

NickFTW

New Member
hey i am running windows vista x64 and got this bsod error, can anyone help me out ?


Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800735F030
BCP3: 00000000B2000000
BCP4: 0000000000010005
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini012610-01.dmp
C:\Users\nick\AppData\Local\Temp\WER-64896-0.sysdata.xml
C:\Users\nick\AppData\Local\Temp\WER59B3.tmp.version.txt
 

My Computer

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
here you go


Hi nick

This crash was caused by hardware. You also have a lot updrivers listed below that need to be updated.

The first hardware issue I would deal with is memory
download memtestx86 and run it for at least 5 passes.
run a system file check
type cmd in search>right click and run as admin>sfc /scannow

Let us know the results for you will probably have to do it more than one.

Let us know if you need help. Feel free to PM me as I am both here and on win 7.


Ken

Code:
RTCore64.sys        fffffa60`0c790000    fffffa60`0c796000    0x00006000    0x42941d90    5/25/2005 1:39:12 AM                        
secdrv.SYS        fffffa60`0c76a000    fffffa60`0c775000    0x0000b000    0x4508052e    9/13/2006 8:18:38 AM                        
peauth.sys        fffffa60`0c6b4000    fffffa60`0c76a000    0x000b6000    0x453cae0c    10/23/2006 6:57:00 AM                        
ASACPI.sys        fffffa60`02350000    fffffa60`02358000    0x00008000    0x4546b048    10/30/2006 9:09:12 PM                        
Null.SYS        fffffa60`02202000    fffffa60`0220b000    0x00009000    0x4549bc4b    11/2/2006 4:37:15 AM                        
swenum.sys        fffffa60`02200000    fffffa60`02201480    0x00001480    0x4549bc5d    11/2/2006 4:37:33 AM                        
crcdisk.sys        fffffa60`011f3000    fffffa60`011fd000    0x0000a000    0x4549bcdc    11/2/2006 4:39:40 AM                        
LVUSBS64.sys        fffffa60`04b4a000    fffffa60`04b56980    0x0000c980    0x45c4cedc    2/3/2007 1:05:16 PM                        
CamDrL64.sys        fffffa60`05005000    fffffa60`050eca00    0x000e7a00    0x45c4d1b7    2/3/2007 1:17:27 PM                        
intelppm.sys        fffffa60`00b93000    fffffa60`00ba6000    0x00013000    0x4791902d    1/19/2008 12:52:45 AM                        
Fs_Rec.SYS        fffffa60`033e4000    fffffa60`033ee000    0x0000a000    0x47919065    1/19/2008 12:53:41 AM                        
cdfs.sys        fffffa60`0c698000    fffffa60`0c6b4000    0x0001c000    0x47919069    1/19/2008 12:53:45 AM                        
Msfs.SYS        fffffa60`0483a000    fffffa60`04845000    0x0000b000    0x47919073    1/19/2008 12:53:55 AM                        
bowser.sys        fffffa60`0c2cc000    fffffa60`0c2ea000    0x0001e000    0x479190ab    1/19/2008 12:54:51 AM                        
luafv.sys        fffffa60`05186000    fffffa60`051a8000    0x00022000    0x479191aa    1/19/2008 12:59:06 AM                        
wmiacpi.sys        fffffa60`02381000    fffffa60`0238a000    0x00009000    0x47919282    1/19/2008 1:02:42 AM                        
msisadrv.sys        fffffa60`00954000    fffffa60`0095e000    0x0000a000    0x4791928a    1/19/2008 1:02:50 AM                        
mssmbios.sys        fffffa60`033b5000    fffffa60`033c0000    0x0000b000    0x4791928e    1/19/2008 1:02:54 AM                        
fileinfo.sys        fffffa60`00a4f000    fffffa60`00a63000    0x00014000    0x47919323    1/19/2008 1:05:23 AM                        
Dxapi.sys        fffffa60`05167000    fffffa60`05173000    0x0000c000    0x479193c0    1/19/2008 1:08:00 AM                        
mountmgr.sys        fffffa60`009ce000    fffffa60`009e1000    0x00013000    0x47919871    1/19/2008 1:28:01 AM                        
kbdclass.sys        fffffa60`03367000    fffffa60`03375000    0x0000e000    0x47919875    1/19/2008 1:28:05 AM                        
mouclass.sys        fffffa60`03375000    fffffa60`03381000    0x0000c000    0x47919875    1/19/2008 1:28:05 AM                        
mouhid.sys        fffffa60`04b3f000    fffffa60`04b4a000    0x0000b000    0x4791987a    1/19/2008 1:28:10 AM                        
ksthunk.sys        fffffa60`047f7000    fffffa60`047fc180    0x00005180    0x4791987e    1/19/2008 1:28:14 AM                        
serenum.sys        fffffa60`02375000    fffffa60`02381000    0x0000c000    0x47919894    1/19/2008 1:28:36 AM                        
serial.sys        fffffa60`02358000    fffffa60`02375000    0x0001d000    0x47919899    1/19/2008 1:28:41 AM                        
vga.sys        fffffa60`033ee000    fffffa60`033fc000    0x0000e000    0x47919975    1/19/2008 1:32:21 AM                        
VIDEOPRT.SYS        fffffa60`04803000    fffffa60`04828000    0x00025000    0x47919979    1/19/2008 1:32:25 AM                        
WDFLDR.SYS        fffffa60`008e7000    fffffa60`008f5000    0x0000e000    0x47919981    1/19/2008 1:32:33 AM                        
monitor.sys        fffffa60`05173000    fffffa60`05186000    0x00013000    0x47919982    1/19/2008 1:32:34 AM                        
Wdf01000.sys        fffffa60`0080d000    fffffa60`008e7000    0x000da000    0x479199b7    1/19/2008 1:33:27 AM                        
WMILIB.SYS        fffffa60`0094b000    fffffa60`00954000    0x00009000    0x479199c9    1/19/2008 1:33:45 AM                        
HIDPARSE.SYS        fffffa60`02600000    fffffa60`02607b80    0x00007b80    0x479199cf    1/19/2008 1:33:51 AM                        
USBD.SYS        fffffa60`04b22000    fffffa60`04b23e00    0x00001e00    0x479199d1    1/19/2008 1:33:53 AM                        
1394BUS.SYS        fffffa60`02340000    fffffa60`0234ff00    0x0000ff00    0x479199dc    1/19/2008 1:34:04 AM                        
usbccgp.sys        fffffa60`04b06000    fffffa60`04b22000    0x0001c000    0x479199dc    1/19/2008 1:34:04 AM                        
umbus.sys        fffffa60`033c0000    fffffa60`033d0000    0x00010000    0x479199e8    1/19/2008 1:34:16 AM                        
mpsdrv.sys        fffffa60`0c2ea000    fffffa60`0c304000    0x0001a000    0x47919a30    1/19/2008 1:35:28 AM                        
lltdio.sys        fffffa60`051b1000    fffffa60`051c5000    0x00014000    0x47919a44    1/19/2008 1:35:48 AM                        
rspndr.sys        fffffa60`051c5000    fffffa60`051dd000    0x00018000    0x47919a44    1/19/2008 1:35:48 AM                        
tunmp.sys        fffffa60`00c00000    fffffa60`00c09000    0x00009000    0x47919a6e    1/19/2008 1:36:30 AM                        
netbios.sys        fffffa60`049d9000    fffffa60`049e8000    0x0000f000    0x47919a73    1/19/2008 1:36:35 AM                        
tunnel.sys        fffffa60`00e00000    fffffa60`00e0c000    0x0000c000    0x47919a7c    1/19/2008 1:36:44 AM                        
nsiproxy.sys        fffffa60`04a69000    fffffa60`04a75000    0x0000c000    0x47919a7d    1/19/2008 1:36:45 AM                        
ndistapi.sys        fffffa60`023f3000    fffffa60`023ff000    0x0000c000    0x47919aa2    1/19/2008 1:37:22 AM                        
NDProxy.SYS        fffffa60`033d0000    fffffa60`033e4000    0x00014000    0x47919aa6    1/19/2008 1:37:26 AM                        
asyncmac.sys        fffffa60`0c785000    fffffa60`0c790000    0x0000b000    0x47919aa7    1/19/2008 1:37:27 AM                        
rasacd.sys        fffffa60`04856000    fffffa60`0485f000    0x00009000    0x47919aaa    1/19/2008 1:37:30 AM                        
rdpencdd.sys        fffffa60`04831000    fffffa60`0483a000    0x00009000    0x47919bbb    1/19/2008 1:42:03 AM                        
RDPCDD.sys        fffffa60`04828000    fffffa60`04831000    0x00009000    0x47919bbc    1/19/2008 1:42:04 AM                        
drmk.sys        fffffa60`047d4000    fffffa60`047f7000    0x00023000    0x4791a4a4    1/19/2008 2:20:04 AM


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\New Folder\Mini012610-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
[B]Built by: 6002.18082.amd64fre.vistasp2_gdr.090803-2339[/B]
Machine Name:
Kernel base = 0xfffff800`01c1a000 PsLoadedModuleList = 0xfffff800`01ddedd0
Debug session time: Tue Jan 26 13:39:16.521 2010 (GMT-5)
System Uptime: 0 days 20:21:52.886
Loading Kernel Symbols
...............................................................
................................................................
..........
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800735f030, b2000000, 10005}

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: pshed!_WHEA_ERROR_RECORD_HEADER                ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: pshed!_WHEA_ERROR_RECORD_SECTION_DESCRIPTOR                ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: pshed!_WHEA_ERROR_RECORD_HEADER                ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: pshed!_WHEA_ERROR_RECORD_HEADER                ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: pshed!_WHEA_ERROR_RECORD_HEADER                ***
***                                                                   ***
*************************************************************************
Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

[B]WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800735f030, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000010005, Low order 32-bits of the MCi_STATUS value.
[/B]
Debugging Details:
------------------

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: pshed!_WHEA_ERROR_RECORD_HEADER                ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: pshed!_WHEA_ERROR_RECORD_SECTION_DESCRIPTOR                ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: pshed!_WHEA_ERROR_RECORD_HEADER                ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: pshed!_WHEA_ERROR_RECORD_HEADER                ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: pshed!_WHEA_ERROR_RECORD_HEADER                ***
***                                                                   ***
*************************************************************************

BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  firefox.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffffa60`005f3958 fffff800`021398ba : 00000000`00000124 00000000`00000000 fffffa80`0735f030 00000000`b2000000 : nt!KeBugCheckEx
fffffa60`005f3960 fffff800`01d3b043 : 00000000`00000001 00000000`00000001 00000000`00000000 00000000`00000001 : hal!HalBugCheckSystem+0x12e
fffffa60`005f39d0 fffff800`021391bc : fffffa60`00000c3e fffffa60`005f3bb0 fffffa60`005f3c30 00000000`00000000 : nt!WheaReportHwError+0x243
fffffa60`005f3a30 fffff800`01c736b1 : 00000000`00000000 fffffa60`005f3c30 00000000`09452044 00000000`00000000 : hal!HalpMcaExceptionHandler+0x114
fffffa60`005f3a70 fffff800`01c734f5 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x71
fffffa60`005f3bb0 00000000`6fff51ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0xf5
00000000`0cf2fda0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x6fff51ac


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel__UNKNOWN

BUCKET_ID:  X64_0x124_GenuineIntel__UNKNOWN

Followup: MachineOwner
---------
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
Hello NickFTW,
I was just reading the posts, do you have anything overclocked ?.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
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