windows vista will not log off

R

rosyjones5

New Member
my windows vista home premium will not log off.
I requested restart last night, but it is still displaying logging off with the circle going round on my screen.
I have tried cntl, alt, delete, but this does not work. I turned the power off, but when I switched back on it was still logging off. Next I removed the battery, but it is still logging off.
Please can someone help me?
:cry:
 

My Computer

System One

Im sorry, I know how I would feel. Try this and lets hope. Turn off computer, as it begins to boot (if you even get that) hit f8. This will get you into safe mode. Then try to get into the last know good configuation. If it does not work get back and we can think together.

Using Last Known Good Configuration
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Thank you Richard, I tried this, but it came back with Resuming Windows, than went straight back to a sceen with a blue background which displays logging off with a little circle that is going round.
Thank you for your help.
 

My Computer

System One

You have what is called BSOD. We have an expert in that area. I will contact him. He has not failed anyone. I would not mislead you. He will get this up and running. It has happened to others. Its late try to get some rest and I assure you things will work out.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
He has been contacted. He is truly a magician. He will help you out.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
Thank you very much for all your help.
I think I have fixed it. I pushed the media button, which is next to the power button. It would not let me exit from the media screen so I pushed the power button off. When I started it again it was back to normal.
Thank you so much for all your help, it is really nice to know that help is always at hand.
Kind regards,
Rose.

:D
 

My Computer

System One

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