Solved Windows Vista x64 or x86 flatform? Please help.

[huynh]

Hi all,
Please help me out with this issue.
My computer is using windows Vista 32bit. I have tried to install Microsoft Office 2010. It showed a message as below:

My computer is fully updated, however, it does not show that I have Vista SP2.
Please tell me what I should do. Thank you very much.

 

[Shadowjk]

What service pack do you have Installed? How old is your Computer?

Many Thanks,
Josh

 

[huynh]

My computer is about 4 years old. When I clicked on "Windows Update" it showed that the computer was up-to-dated. When I click on "My computer" and "Properties" it just showed I had Windows Vista. My roommate has the same computer, and hers showed she had Vista SP2. I think that I should manually install Vista SP1 and SP2 before I can run Microsoft Office 2010 on this computer.

Thank you very much for such a fast reply!

 

[Shadowjk]

That would be best do you need a Download Link?

 

[huynh]

Hi Josh,
Thank you very much for your enthusiasm. I found them (SP1 and SP2), and I am working on them now. I will get back and let you know the result.
Thanks again!

 

[Lorien]

Besides SP1 and SP2, after they are installed also run Windows Update as many times as required until you are completely up-to-date (the updates are just as important as the service packs). Only then try to install Office 2010.

If you've already installed Office without updating and it worked that's great, but you should still do the updates as there will also now be some for Office in addition to Vista. This is important for the stability and security of your system and programs. I set it on automatic, but you can do that or just notify and/or check on a regular basis. Just ask if you need help with the process.

I hope this helps.

Good luck!

 

[huynh]

Thank you, Lorien!

Before I ran Windows recovery program, the computer showed that it had Windows Vista SP2. Then, I kept running Windows Update until it said it was up-to-dated, however it still did not show it had SP2.

I manually installed SP1 and SP2; then, I could install MS Office 2010. Yay!

Thank you all!

 

[Shadowjk]

No Problem I thought that might be the Problem I will now mark this thread as Solved