Vista only boots up to "Startup Error" Diagnostic Tool after SP1


  1.    07 Jul 2008 #1
    Join Date : Jul 2008
    Posts : 7
    Vista Home Premium 32 bit
    Local Time: 06:24

    Vista only boots up to "Startup Error" Diagnostic Tool after SP1


    I attempted to install SP1 from a standalone package (wave1) that
    I downloaded from the MS website. The install was proceeding fine
    then I shortly went to bed before it completed. Well, after
    waking up the "Startup Repair" diagnostic tool was on the screen.
    It read "Startup Repair cannot repair this computer
    automatically". The problem details are listed below:

    *****************************************
    Problem Event Name: StartupRepairv2
    Problem Signature 01: AutoFailover
    Problem Signature 02: 6.0.6000.16386.6.0.6000.16386
    Problem Signature 03: 6
    Problem Signature 04: 1703962
    Problem Signature 05: CorruptFile
    Problem Signature 06: NoBootFailure
    Problem Signature 07: 0
    Problem Signature 08: 0
    Problem Signature 09: unknown
    Problem Signature 10: 1168
    OS Version: 6.0.6000.2.0.0.256.1
    Locale ID: 1033

    ***********************************************

    I have attempted the following tasks:
    1.System Restore - Result: Cannot find a previous restore point

    2.Windows Memory Diagnostic Tool - Result: No problems found,
    system reboots, and automatically goes to "Startup Repair" - Gives
    the same dialog of problem details listed above.

    3.Command Prompt - Result: tried bootrec /fixboot & bootrec
    /fixmbr, but after restart it automatically goes to "Startup
    Repair" - Gives the same dialog of problem details listed above.

    4.Chkdsk - Result: No bad files or errors found. After reboot it
    automatically goes to "Startup Repair" - Gives the same dialog of
    problem details listed above.

    5.Also tried the above from a Vista Restore Disc - Result: Repair
    options finds no problems. However, after reboot it automatically
    goes to "Startup Repair" - Gives the same dialog of problem
    details listed above.

    6.Enter "Safe Mode" - it automatically goes to "Startup Repair" -
    Gives the same dialog of problem details listed above.

    7.Enter "Last Known Good Configuration" - it automatically goes to
    "Startup Repair" - Gives the same dialog of problem details listed
    above.

    That being said, I am stuck. I can navigate my C: and partitioned
    D: drive with no problems through Command Prompt. All my personal
    files are still there and intact. However, I can not understand
    why the computer keeps booting up to the "Startup Repair"
    diagnostic tool everytime. Before that happens I see two black
    command prompts flash very quickly then the diagnostic tool comes
    up. I have not clue what that problem detail events mean. It
    appears (my guess) that SP1 got stuck during the install process
    and will not allow me to get into my system until it completes. I
    called MS Vista support and they are suggesting I contact Compaq.
    I have made no hardware changes since I got this laptop 2 months
    ago. I would appreciate any help I can from you guys.

    Laptop Configuration:
    Compaq Presario V6000
    Vista Home Premium 32bit
    2 Gig Ram
    160G Hard Drive
      My System SpecsSystem Spec

  2.    07 Jul 2008 #2
    Join Date : May 2008
    3rd Rock
    Posts : 3,847
    Windows 10 Pro x64 Insider Preview build 14986
    Local Time: 07:24
    usa us georgia

     

    Re: Vista only boots up to "Startup Error" Diagnostic Tool after SP1


    Hi, BigFeat, and welcome to the forums.

    Before I suggest something as drastic as back up your files and format and reinstall, I want to see if anyone else has a solution to this problem that is non destructive.

    However, I have a feeling this will happen again - unless, of course, there was a power failure during the night...which has just gotten me thinking.

    Since you can use the command prompt, re-initiate the installation via the command prompt and see if it will let you start / pick up / finish from before....
      My System SpecsSystem Spec

  3.    07 Jul 2008 #3
    Join Date : Jul 2008
    Posts : 7
    Vista Home Premium 32 bit
    Local Time: 06:24


      Thread Starter

    Re: Vista only boots up to "Startup Error" Diagnostic Tool after SP1


    Thanks for the reply. Good idea, but I attempted to execute the file from within the command prompt already. I got this message:

    "Spinstall.exe - Unable To Locate Component

    This application has failed to start because sqmapi.dll was not found. Re-installing the application may fix this problem".

    However, I'm not sure what this error code really means or where the sp1 install files go. Any other suggestions?
      My System SpecsSystem Spec

  4.    07 Jul 2008 #4
    Join Date : May 2008
    3rd Rock
    Posts : 3,847
    Windows 10 Pro x64 Insider Preview build 14986
    Local Time: 07:24
    usa us georgia

     

    Re: Vista only boots up to "Startup Error" Diagnostic Tool after SP1


    hmmm - that is weird. Do you get a UAC prompt when trying to run it?

    Also, what command did you type into the command prompt? ISTR that there are some switches that can be used when manually installing SP1, let me go find those....
      My System SpecsSystem Spec

  5.    07 Jul 2008 #5
    Join Date : Jul 2008
    Posts : 7
    Vista Home Premium 32 bit
    Local Time: 06:24


      Thread Starter

    Re: Vista only boots up to "Startup Error" Diagnostic Tool after SP1


    I didn't get any prompts other then the error one listed above. I simply just typed the file name "windows6.0-kb936330-X86-wave1.exe" from within my default file download directory in the command prompt. I do see all the temporary folders that SP1 created in my root drive. It created about 7 folders. Some of the folders contain the spinstall.exe files and some of the contain the .bat files.
      My System SpecsSystem Spec

  6.    07 Jul 2008 #6
    Join Date : May 2008
    3rd Rock
    Posts : 3,847
    Windows 10 Pro x64 Insider Preview build 14986
    Local Time: 07:24
    usa us georgia

     

    Re: Vista only boots up to "Startup Error" Diagnostic Tool after SP1


    Windows Vista SP1 Command Line Switches - Brain Litter

    Some of those may prove useful - try using hte /quiet switch, or the /unattend switch....
      My System SpecsSystem Spec

  7.    07 Jul 2008 #7
    Join Date : Jul 2008
    Posts : 7
    Vista Home Premium 32 bit
    Local Time: 06:24


      Thread Starter

    Re: Vista only boots up to "Startup Error" Diagnostic Tool after SP1


    How do I run those switches? With the kb9... exe file or the spinstall.exe file in those temporary folders?
      My System SpecsSystem Spec

  8.    07 Jul 2008 #8
    Join Date : May 2008
    3rd Rock
    Posts : 3,847
    Windows 10 Pro x64 Insider Preview build 14986
    Local Time: 07:24
    usa us georgia

     

    Re: Vista only boots up to "Startup Error" Diagnostic Tool after SP1


    just like you did before - run the windows6.0-kb936330-X86-wave1.exe command with either of the switches - try
    Code:
    windows6.0-kb936330-X86-wave1.exe /unattend
    first..
      My System SpecsSystem Spec

  9.    07 Jul 2008 #9
    Join Date : Jul 2008
    Posts : 7
    Vista Home Premium 32 bit
    Local Time: 06:24


      Thread Starter

    Re: Vista only boots up to "Startup Error" Diagnostic Tool after SP1


    I tried both switches and got the exact same spinstall error listed above.
      My System SpecsSystem Spec

  10.    07 Jul 2008 #10
    Join Date : May 2008
    3rd Rock
    Posts : 3,847
    Windows 10 Pro x64 Insider Preview build 14986
    Local Time: 07:24
    usa us georgia

     

    Re: Vista only boots up to "Startup Error" Diagnostic Tool after SP1


    do a DIR command and tell me what appears (or post a screen shot, using a camera or something, if you can)....

    It *sounds like all of a sudden your system isn't recognizing long file names, and thus cannot find the files it is looking for....
      My System SpecsSystem Spec

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Vista only boots up to "Startup Error" Diagnostic Tool after SP1

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